It took hours to put together. The predrilled holes don't line up. The drawer will not shut all the way and one cabinet door will not stay shut because the cheap magnet is useless. Also the hinges on doors are flimsy and when you open door, the doors fall off! My husband needs to shave drawer so it will shut, buy new magnets and hinges for doors. Very poorly made but too bulky to send back. Very unhappy with this purchase!!! Don't waste your money!!!
We were immediately impressed with the solid wood counter top when we were unpacking this island. It was somewhat later in the evening when we got it, so my husband and I decided to unpack and organize, but not assemble it due to time. An hour later, we were almost done putting it together- very easy! It looks great in our kitchen, is very solid (now we don't like another smaller island we already owned because it seems so cheap and rickety next to this one) and has great storage. This was an excellent value!! I was surprised at how nice it was for the price.
Up front, anyone ordering this island needs to know that assembly will be very time consuming and involve a lot of parts. It arrives in two flat, heavy boxes and took about three hours for one person (an engineer) to assemble with a second person staying one step ahead reading instructions and organizing components. You will need to supply your own hammer and screw drivers. The directions are ok - some sections were not clear and took longer than necessary to figure out. But if you take your time and carefully read through everything first, you should be ok. Once the unit is assembled, it looks very nice - solid wood with a substantial butcher block top. So why only four stars? Despite being happy with the piece, the effort to put it together definitely weighs into this review. Also, I would have liked for the back of the unit to have the same smooth finish as the front and sides. Instead, it is more unfinished with a slightly rougher feel. Since I am using this as a breakfast bar in ...
The quality control of manufacturing process must be improved.
I received the base, part J, with a crack. I reported this defect and was sent a new part J, only to find out that the new part ALSO featured a similar crack in a similar location. These racks were documented with pictures.
Finally, I accepted to keep the defective part, not to wait for yet another new part J to be shipped.
Besides, the granite top was broken in many places the first time around. The replacement was fine.
In general, nice and quality material was used on this cart, but again, the quality control of the manufacturing process must be improved.
I give a "5 stars" to the support team who dealt with me through this uncomfortable situation
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