It took hours to put together. The predrilled holes don't line up. The drawer will not shut all the way and one cabinet door will not stay shut because the cheap magnet is useless. Also the hinges on doors are flimsy and when you open door, the doors fall off! My husband needs to shave drawer so it will shut, buy new magnets and hinges for doors. Very poorly made but too bulky to send back. Very unhappy with this purchase!!! Don't waste your money!!!
We were immediately impressed with the solid wood counter top when we were unpacking this island. It was somewhat later in the evening when we got it, so my husband and I decided to unpack and organize, but not assemble it due to time. An hour later, we were almost done putting it together- very easy! It looks great in our kitchen, is very solid (now we don't like another smaller island we already owned because it seems so cheap and rickety next to this one) and has great storage. This was an excellent value!! I was surprised at how nice it was for the price.
The quality control of manufacturing process must be improved.
I received the base, part J, with a crack. I reported this defect and was sent a new part J, only to find out that the new part ALSO featured a similar crack in a similar location. These racks were documented with pictures.
Finally, I accepted to keep the defective part, not to wait for yet another new part J to be shipped.
Besides, the granite top was broken in many places the first time around. The replacement was fine.
In general, nice and quality material was used on this cart, but again, the quality control of the manufacturing process must be improved.
I give a "5 stars" to the support team who dealt with me through this uncomfortable situation
I love my new kitchen cart. Two of us worked together to put it together and it was up and filled in no time. It is a very sturdy cart made of real wood. It looks just as it appears on the website. The only thing about this cart that wasn't excellent is that the left hand drawer was a little harder to open and close after the oak top was installed. That's not a deal breaker by any means and I would definitely recommend this cart to anybody looking for a nice addition to their kitchen/dining room.
First screw broke in the cart as it was being put in place. Had to make a rush trip to **** to purchase quality screws that would not break. Many, many, many parts to put together and was VERY complicated. Wheels do not work right at all. Got stuck in the middle of the project and could not figure it out. Handyman had to wait a day to regroup to complete it. I would not have been able to put it together myself so had to hire a handyman to do it and it cost me an additional *** due to the time it took to put it together. I will never purchase anything that needs to be assembled again! This was very poor quality and poor value!
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