I was missing a baggie of hardware so couldn't assemble two of the chairs! No sweat, though, because Overstock has quick, helpful customer service (some of the best I've had). I had the last two chairs assembled a few days later and am loving my new dining set!
The wood is indeed a bit soft. I haven't had any problems with this when it comes to the chairs, but the tabletop has sustained a few rubbed-in scratches, so I started using a protective table covering. It doesn't give me the look I want, but it's a must when you have children. Other than that gripe, it's a really lovely, stylish, useful little set!
Customer service was excellant. Table arrived damaged. New parts were shipped right away. Second table also had some damage but nothing I can't live with. This was the fault of carrier not O.
- How did the color on site compare with the actual product? Good
- Please tell us about the quality of the product. Quality was good
- How accurate was the on site description of the product? Very well.
I absolutely love the color of the table, the height is great as well along with the size. The thing that i don't like is that the table gets scratch very easily and you can see little swirls in the wood I wish that this type of wood could have been more durable to with stand every day usage just setting my keys down make me nervous. I would not have purchased this product knowing what I know now.
- How did the color on site compare with the actual product? the color was better than expected
- Please tell us about the quality of the product. minor scratches are to visible
- How accurate was the on site description of the product? very accurate
I was first exposed to okumi wood when I bought a high-end audio receiver that was encased in it. And since then, I have always looked for it whenever I was shopping for an wood product. So you can imagine how surprised and pleased that I was able to find this okumi veneered set on O.com. I grabbed it immediately and I am happy to report that it looks so beautiful! Thank you Overtstock!
The table was shipped and delivered in a very short time (faster than expected). It was pretty simple to put together and it really updated the look in our kitchen. There were a few scratches on the tabletop, but nothing major that I felt I needed to complain about. Very nice table and chairs, especially for the price.
- How did the color on site compare with the actual product? The table looks a little darker than the pictures
- Please tell us about the quality of the product. Very sturdy
This counter set is perfect in the rec room, where it is used for a wide variety of purposes. It is perfect for game night. My scrapbooking club meets here. Awesome for playing poker here. And a great place to do work. Overall, I am very happy with this multipurpose set that has become such a highly trafficked part of the house.
While I am an avid fan of walnut, I am also a big fan of rare woods, and thats what grabbed my attention with this counter set: It is the only item currently being offered on Overstock.com that has an okumi veneer. Okumi wood is famous for its extraordinarily attractive appearance and it is highly sought after as a decorative top surface veneer or wood panelling. In this set, it truly looks unbelievable. It is not easy to tell from the pictures, but in person, it doesnt look like most furniture. It looks special. And the veneer feels special too, especially to my objectophile friends, who can sit comfortably for many hours, even days, at this counter set. Overall, a great, unique product for a fantastic price.
- How did the color on site compare with the actual product? Looks deeper and richer in person
- Please tell us about the quality of the product. Very high
- How accurate was the on site description of the product? Accurate
I thought it would be hard to assemble this set made of so many pieces, but it was quite easy. Shipping was fast and the assembly required no time, so my kitchen became ready soon enough. The wood has a beautiful color and the fabric is top quality. We have the daily comfort of eating and chatting sitting around the table.
Simple and elegant. This is the perfect set I was searching for. Classic yet having the modern comfort. The chairs look great with the light colored fabric, and the beautiful warm brown color of the wood brings the natural refreshed aspect. The products arrived fast and there were no problems with the pieces.
My kitchen looks beautiful with this counter set. I have recently changed the style of the kitchen and I was looking for something simple and elegant. I have never imagined I would find such a great set on this price. The stools are comfortable and solid. The quality is great just as the work and color combination.
table top came crushed on 2 corners, Overstock was wonderful and immediately sent another table - the side rails on the 2nd table top were split. Table is made of particle board with a laminate top....chairs are made from poor quality wood and also were received marred. Returned the whole thing and chose some else through Overstock. Would not recommend the dining set or brand.
My daughter has friends come and go after school and on the weekends. They come for sleepovers, to study, or just to have ice cream and hang out at our house. Now that we have this breakfast set, they like to sit here with their homework instead of use the sofa. It's a nice set and seems to be made well.
We love it! It was a bit of a challenge to put together, but we chalk that up to the quality of the materials and the sturdiness of the finished product. It is very attractive, and we have received a lot of compliments.
- How did the color on site compare with the actual product? Pretty close
- Please tell us about the quality of the product. Good, solid material
- How accurate was the on site description of the product? Very accurate
I love my new set..even nicer than I thought it would be. The only problem I had was that many of the screws and bolts were missing and I had to purchase them at a cost of about $20...but, in the end the look and comfort of this set made it all worth it!!! Would definately recommend to anyone!!
- How did the color on site compare with the actual product? exact match
- Please tell us about the quality of the product. great quality
- How accurate was the on site description of the product? perfect
nice looking product but our product came severely damaged. Unfortunately we needed to use it for company so had no choice but to put it together and keep it. The hardware was all over the box. It's still a nice looking product and easy to put together but if you absolutely need it like we did i would recommend trying something else because odds are you will need to return it a few times before you get a damage free version.
- How did the color on site compare with the actual product? accurate
- Please tell us about the quality of the product. poor
- How accurate was the on site description of the product? accurate
This set was exactly what we were looking for. It was darker than pictured and sturdy. The dimensions listed are correct. The directions were easy to follow, although the chairs are a pain to put together. Ultimately, it was worth the effort and money. We've gotten multiple compliments on it.
- How did the color on site compare with the actual product? Slightly darker than pictured
- Please tell us about the quality of the product. Looks great, sturdy.
- How accurate was the on site description of the product? The dimensions were correct
The table looks nice, but had one dent on the edge of the tabletop and some spots where the paint/stain didn't get on evenly (poor manufacturing). The chair legs weren't even, but when I put some felt protectors on the bottom, the problem was solved. All in all a good product, and I'm happy with it, but considering the craftsmanship it should have been about 200 bucks cheaper. It shipped well protected, but the bags that hold the screws and such need to be stronger. In both boxes (chairs and Table), the bags were ripped open and the screws/washers/nails were scattered all over. The boxes had little cuts from shipping, so I was lucky all the material was still inside the boxes.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. could have been a bit better for the money
- How accurate was the on site description of the product? very accurate
My complaint is that upon assembling the chairs I had parts left over because the holes weren't put in the right places!! Also, two of the bolts were unable to screw in properly in one of the chairs because they didn't have a receiving end and simply kept spinning around. I don't trust sitting on these chairs now because I feel whoever made this product just winged it! The table assembled fine even though that itself was pretty damaged. More care should really be taken with these products. I was expecting a good product from a good company especially spending $***.** on something. This will the last time I order anything from Overstock. Returning this item will only be more trouble than it's worth. Now I have to go buy additional chairs elsewhere. I'm very disappointed.