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I ordered this clock and when it arrived i hung it immediatly. it's beautiful. Suck a unique peice. I noticed within 24 hours the clock wasn't keeping time. i tried replacing the batteries and resetting it a few times with no luck. i had to return it. I ordered another one, since i loved it so much. the same thing happened with the second clock. It doesn't keep time. it could perhaps not be packed well enough and it's getting jiggled in shipping. I decided to keep it and it's currently in for repair. I'm hoping they can replace the mechanisim to ahve it work properly. it was expensive so i'm annoyed that I ahve to pay to have it repaired as soon as it arrived. very disappointing.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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