I've ordered 3 big orders of John Louis closet stuff and 2 of the 3 items were slightly damaged. The way items are being packaged is NOT GOOD. The drawers that I ordered were slipped in a big box with little insulation. Consequently the wood rubbed together and there were small dents. Fortunately for me, the shelves are high and the dents are not visible.
I ordered the closet organizer from the same brand and the quality is good, but I also ordered 2 separate drawers to go with it and I was very dissapointed with them. They do not seem to have the same quality as the rest of the set. The color is not the same, one of the drawers does not close right unless you push hard,. ah, yes, they send you a little pencil to color it in. I would need 2 dozen. The inside is very nicely covered in black "velvet" so that makes up for the outside failure. I would recommend it to someone that has the time to assemble and disassemble to return if it is not acceptable.
We are are very happy with the John Louis Home clsoet system. It is of very good quality. Once it is installed it looks like you paid so much more for it. The 16" tower system with the drawers, shelves and doors (all purchased separately) makes the closet look upscale and is worth the money. I highly reccommend it. You will not be disappointed. I had issues with 3 parts from the 2 closet systems, 10 drawers, 2 shelf kits, 2 tower units, 20 extra brackets and 2 door sets that I bought for my walk in closet. One phone call to John Louis Home replaced them. Excellent product, excellent service! I will definitely use this system to do my other closets.
- How did the color on site compare with the actual product? Very close
- Please tell us about the quality of the product. Very good
- How accurate was the on site description of the product? very accurate
I was concerned that the mahogany color would be different than the closet kit, but matched perfectly. the drawers are really well built and look professional. They fit snug and I don't have to worry about them coming open easily. Highly recommend them if you want to dress up your closet.
- How did the color on site compare with the actual product? Match
- Please tell us about the quality of the product. Excellent
- How accurate was the on site description of the product? Excellent
We put John Louis closets in previously, and decided to put some drawers into our towers. It increases the versatility and usability of the closet. The drawers go together easily and I was especially impressed with the fact that they let you combine them any way you want even though the slots for the drawer slides are at fixed distances. We ended up buying our drawers in three different groups-- we tried a couple, added more, then realized that to get the shelf above the top drawer to sit directly above the drawer with no gap, we needed to switch around the sizes a bit so we got a couple more. They are not cheap but they work pretty well. You really have to have your tower width exactly right, though (they warn you about that when assembling the tower). Ours is slightly wide and the bottom drawer fell out of the rails once. So if you don't have it right, probably best to skip the drawers because there's no tolerance.
- How did the color on site compare with the actual product? Fine
- Please tell us about the quality of the product. Quality of all of the John Louis closet components was very good.
- How accurate was the on site description of the product? Very good.
The drawers look great and and easy to assemble. It's made of real wood on all sides except for the bottom which is made of some kind of cardboard or pressed board. With the price paid for the drawer (not cheap), I wish the drawer bottom could be real wood as well.
If the size works for you, 24" wide by 16" deep fit perfectly for my space, these drawers are a great buy. A little tricky to assemble, but worth the effort. They are the finishing touch to the John Louis towers. Great quality all around.
I bought 2 drawers. One drawer had a velvet finish; the other had a piece of flimsy plywood at the bottom in that cardboard color. The velvet-finished drawer looked nice when you opened it, the cardboard one looked cheap. I'm going to call the company for a replacement.