You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I've ordered 3 big orders of John Louis closet stuff and 2 of the 3 items were slightly damaged. The way items are being packaged is NOT GOOD. The drawers that I ordered were slipped in a big box with little insulation. Consequently the wood rubbed together and there were small dents. Fortunately for me, the shelves are high and the dents are not visible.
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Did you find this product cheaper? Please fill out all fields in this form, and we will contact you in 2-4 business days to place the order at the confirmed lower price. Be sure to include your telephone number in the "Optional Message" for the quickest response. To learn more about our Online Best Price Match, click here.
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