The curtains are perfect for my room however, the customer service is not perfect. The first time I ordered it I got the wrong color when the packing slip and my online order had the right color listed. Then I sent those back and when I received my shipment the other day the color was right but it was the wrong design. Again the packing slip and my online order showed the right information. Whoever does the packing there clearly is not ANY quality control. I am still waiting for the correct curtains to be mailed to me. I have one pair of curtains and I love them but the customer service leaves something to be desired. I am not sure if I will order anything from here again.
- How did the color on site compare with the actual product? pretty good match
- Please tell us about the quality of the product. good nice and heavy
The description and color was spot on, I just didn't like how prominent the circles appeared. I thought it would be more subtle and not so busy-looking. I sent them back just because they weren't what I wanted. Quality was good though.
- How did the color on site compare with the actual product? Good
- Please tell us about the quality of the product. Good
- How accurate was the on site description of the product? Good
Got the 100" panels, and am very pleased with the way they look on my windows. Didn't have to iron them, so that was nice...just hang and enjoy! They are not super shiny, and the pattern is not too bold...just subtle enough to give texture to the curtains. Love them.