Bring style and sophistication to your home decor with this dark grey, polyester upholstered sofa. Espresso finished legs and two lovely throw pillows add the finishing touches to this incredible sofa....more
Bring style and sophistication to your home decor with this dark grey, polyester upholstered sofa. Espresso finished legs and two lovely throw pillows add the finishing touches to this incredible sofa.
I am so disappointed, I bought this for my daughter and her husband for their wedding gift and after less than a month it looks awful. It was very difficult to put together, sags already, cushions can not be flipped because they are only covered on one side....horrible. I would love to get my money back and try something else. I have purchased other furniture from Overstock, and all has been great. This one fails all test. Such a waste of money and it saddens me the kids will not have a quality couch for awhile. I am not usually one to be so upset, but just horrible.
How did the color on site compare with the actual product? color was goo
Please tell us about the quality of the product. Poor quality, after less than a month couch sagging and wood does not line up.
The in-person version of this couch doesn't look nearly as cool/glam as the website makes it appear. It is a very dull gray and it is made super on the cheap. The cushions are already showing signs of wear after only a few days of owning it. The arms are only padded on the inside and completely hollow on the outside. The wood is also super cheap and arrived slightly dinged up which didn't help. I bought this couch because my other one wouldn't fit in my new apartment and I plan on tossing this one after I move but if you are looking for a couch to last you a while, I wouldn't recommend this one.
How did the color on site compare with the actual product? The color in-person is a lot more dull than the color on the site.
Please tell us about the quality of the product. Not the best.
How accurate was the on site description of the product? Pretty accurate.
We love our new sofa! It is exactly what we were hoping for when we ordered it. It arrived in 2 boxes with good picture instructions on assembly and my husband and I had it assembled in about 10 minutes. The color is quite nice, a tad darker than the picture online, but very similar. Cushions are very fim. Since we are not a fan of smooshy sofas, this suits us perfectly. We feel it is very comfortable in a supportive way, if that makes sense. We are a pet household and are happy that hairs come off easily. The material seems to be easy to keep clean. Although the bottom cushions don't have matching material on the bottom so they can't be flipped, the back cushions do and are not attached, so they can be turned. Also, all cushions and pillows are zippered so they can be taken off to be washed. We feel this sofa was a good deal and will be serving us well for a long time. Thanks, Overstock!
Very pleased with it....easy to assemble and looks great in my brown and tan color scheme. The seat and back cushions are very firm but should soften with wear. Matched this with two Riverside Charcoal Recliners....
How did the color on site compare with the actual product? a touch lighter gray...but wasn't a problem
Please tell us about the quality of the product. Well packaged...arrived in two very large pkgs
I just woke up from a nap on my new couch, if you take off the back pillows very comfy for naps. The couch showed up quickly in two easy to manage boxes. Super simple to put together about 15 minutes, no tools needed. I've been shopping for six months, looking for just the right couch at an affordable price. No delivery charge, no taxes I saved over $100 buying from Overstock.. This couch is not a sink into couch, it is very firm. This couch looks good with/without the back pillows makes it very versatile. Very pleased with this purchase.
How did the color on site compare with the actual product? It's darker in person
Please tell us about the quality of the product. Heavy duty quality material
How accurate was the on site description of the product? The picture is lighter than in person by a couple of shades
I have actually purchased this sofa for another project before a couple of years ago and did not have any issues. I purchased it again recently for a project and did not have the same luck. It arrives in two boxes; however, I only received one of the boxes. It took a while (and following up) to get the other box to me. Once it arrived, it was missing more parts that were essential for putting it together. Luckily, this was for a model and not for every day use, so we were able to use some creative rigging. I wouldn't suggest this sofa at all. Totally wasn't worth the hassle this time.
This is the worst couch ever! It comes in a million different pieces. When I received this couch it was missing pieces so it couldn't even be put together and when I called customer service they were extremely unhelpful and said that the piece wouldn't get to me for another 3-5 business days. I don't even want to wait for the piece I just want to send the couch back and get my money back!
DO NOT BUY THIS!! SEEMS LIKE A GREAT BUY FOR THE STYLE NOT WORTH THE GRIEF!
Arrived fast but missing a key part. Fabulous customer service got the missing part to me fast. Had a very hard time getting the back to slide into the metal channels and finally took the seat panel out, that made it possible but still not easy. There were no instructions provided for this part of the assembly. What should have been a 1 hour assembly job tops got dragged into several days and a 1 hour wrestling match with the back. All's well that ends well but I wouldn't dare recommend this to a friend. well maybe if I was really mad at them. Wow, I think I need a nap.
I purchased this sofa for my parents who complained that it was nearly impossible for the to get up from plush (soft) sofas. It was clear they needed a firm constructed sofa. I searched Overstock for just such a sofa and decided on the Jai Ash because it fit their requirements. My father assembled the sofa in less than an hours' time. They love it. It has a nice contemporary flair, sits high enough to easily sweep underneath it, and us just the right height to prevent blocking the window behind it. Additionally, it came in two boxes and was wrapped well with no damage whatsoever.
How did the color on site compare with the actual product? Spot on
Please tell us about the quality of the product. Excellent quality, plush fabric - I expected a more linen-like fabric. But was surprised at the texture and good quality of the soft fabric.
How accurate was the on site description of the product? Absolutely accurate
Hello homebuilder18, unfortunately, this particular sofa does not have a matching loveseat. Thank you for checking with us.overstockcustomercare1 on Jun 24, 2014
I can't find the assembly instructions online. Can you provide them or tell me where to download?bbays on Feb 7, 2014Please enter a valid question.Answer This Question
Hello bbays, thank you for your inquiry; you will be contacted by Customer Care.
overstockcustomercare1 on Feb 10, 2014
Trial and error required even with the instructions so read the reviews for helpful hints. Great sofa.fabulousfoodie on Feb 22, 2014
Does this couch have the CA117 on its tag?
It's the California fire rating.elishak on Jan 27, 2014Please enter a valid question.Answer This Question
Thank you for shopping with us elishak. Yes there will be a tag with Technical Bulletin 117 from the California Bureau of Home Furnishings on it. Have a great day.overstockcustomercare1 on Jan 27, 2014
How much will it cost inclusive of shipment if I like to purchase this sofa to Singapore, where I live?sutina51 on Jun 10, 2013Please enter a valid question.Answer This Question
Hello sutina51, International Shipping rates calculate during checkout, depending on service level (standard or express delivery), types and quantity of items, size and weight; and the destination country's postal code. Thank you for shopping with us, and have a great day!overstockcustomercare1 on Jun 17, 2013
do not do it, its not worth the moneydobie69 on Jun 18, 2013
What is the seat height (from floor to top of cushion) and depth(from front to inside back of sofa)?62retired on Jun 9, 2013Please enter a valid question.Answer This Question
Hello 62retired, unfortunately we were not able to obtain the information you requested. We will update the response if the information becomes available. We apologize for the inconvenience. Thank you for shopping with us and have a great day! overstockcustomercare1 on Jul 8, 2013
Thank you for your inquiry; you will be contacted promptly by Customer Care.overstockcustomercare1 on Jul 16, 2012
Weight L W H
Jai Ash Sofa - Box A 72.56 78.75 29 12.5
Jai Ash Sofa - Box B 86.86 69.25 27.25 15.5
The wooden base to the sofa will be the largest of the pieces.
We would rather not determine if it will fit in any doorway or elevator since we cannot possibly know the dimensions of each, or if there are sharp turns etc.
The customer could always take the pieces out of the cartons to bring down the size slightly and better fit through the doorway.
We would not recommend this product if the space is very tight. They might be better off with small, sectional pieces in their home rather than a full size sofa.jsmokoff on Jul 17, 2012
can you tell me what the best cleaning method and solution to use on this couch is? on Jul 7, 2012Please enter a valid question.Answer This Question
The material is 100% polyester. I'm sorry to say we don't have that information regarding the cleaning solution made available to us.overstockcustomercare1 on Jul 12, 2012
Thank you for your inquiry. You will be contacted by Customer Care regarding this matter.overstockcustomercare1 on Jul 16, 2012
Is this sofa offered in any other colors or fabrics? I love the design, but don't think the color will work. I'd love to see it offered in a lighter shade.daretoexplore on Jun 19, 2012Please enter a valid question.Answer This Question
Why does OS have so much trouble with dimensions....surely the "79" is the width ? (depth means front to back; width is side to side).kate4921 on Jun 15, 2012Please enter a valid question.Answer This Question
Thank you for catching this oversight. Sometimes, we are simply just given the wrong dimensions. The sofa is 79 inches wide, 35 inches deep, and 34 inches high. The description has been changed.overstockcustomercare1 on Jun 18, 2012
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