Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage.
More details
* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Note:
This item cannot be shipped to Alaska or Hawaii.
More details
Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home, excluding rural routes, remote
areas not in close proximity to areas commonly serviced by freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please provide your daytime and evening
phone numbers during check out so our carrier can contact you to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
More details
the quality of the sofa set was very dissappointing. i should have listened to the reviews and not order the furniture. i did not receive the complete set. (loveseat was missing) . also, there were marks on the ottoman. the sofa broke within a week. Overstock has been VERY PATIENT with me and replaced the broken sofa and ottaman. However, the legs of sofa were stratched up. They were clearly not NEW items.
This is a great set for my son's apartment at college. I read the other review and was really, really hesitant to actually buy this furniture set for my son, but he insisted and I did buy and I'm glad I did because he loves it, it was perfect for his apartment, actually we saw this set a local furniture store for well over $1000.00. OVERSTOCK is Great and we are so glad we bought this.
I ordered this set & was so excited because of the modern design. Unfortunately, the set that was delivered had several problems--hopefully it's an isolated case. There were several scratches/flaws on the metal legs, 3 separate stains on the sofa, & the fabric started pulling apart at the seam in the seat of the sofa after sitting on it for less than an hour. The back of the sofa & loveseat are not microfiber, just a black felt (like underneath) so you can only set them against the wall. The microfiber fabric was very thin & had a strong chemical odor (probably formaldehyde?).LET ME BE CLEAR: I do NOT blame Overstock.com--their customer service before the purchase was EXCELLENT. Shipping was prompt. After advising them of the flaws with the furniture, the return procedure was simple & I was issued a complete refund in a matter of days. I WILL DEFINITELY PURCHASE FROM OVERSTOCK.COM AGAIN. I just think this was either a lemon or an isolated problem. But if all of these sets (Jade Microfiber only) are of the same quality, I wouldn't waste my money & time with it.
How often do you shop at Overstock.com? First time
Our Online Best Price Match means we'll match any price of our online competitors, whether you've purchased the product or not.
Have you already purchased this product from Overstock.com?
Found it Cheaper?
Did you find this product cheaper? Please fill out all fields in this form, and we will contact you in 2-4 business days to place the order at the confirmed lower price. Be sure to include your telephone number in the "Optional Message" for the quickest response. To learn more about our Online Best Price Match, click here.
;){kind=link}
