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This item cannot be shipped to Alaska or Hawaii.
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Oversized Item Delivery Policy:
This item will be shipped via freight carrier to your home, excluding rural routes, remote
areas not in close proximity to areas commonly serviced by freight carriers, islands,
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the quality of the sofa set was very dissappointing. i should have listened to the reviews and not order the furniture. i did not receive the complete set. (loveseat was missing) . also, there were marks on the ottoman. the sofa broke within a week. Overstock has been VERY PATIENT with me and replaced the broken sofa and ottaman. However, the legs of sofa were stratched up. They were clearly not NEW items.
This is a great set for my son's apartment at college. I read the other review and was really, really hesitant to actually buy this furniture set for my son, but he insisted and I did buy and I'm glad I did because he loves it, it was perfect for his apartment, actually we saw this set a local furniture store for well over $1000.00. OVERSTOCK is Great and we are so glad we bought this.
I ordered this set & was so excited because of the modern design. Unfortunately, the set that was delivered had several problems--hopefully it's an isolated case. There were several scratches/flaws on the metal legs, 3 separate stains on the sofa, & the fabric started pulling apart at the seam in the seat of the sofa after sitting on it for less than an hour. The back of the sofa & loveseat are not microfiber, just a black felt (like underneath) so you can only set them against the wall. The microfiber fabric was very thin & had a strong chemical odor (probably formaldehyde?).LET ME BE CLEAR: I do NOT blame Overstock.com--their customer service before the purchase was EXCELLENT. Shipping was prompt. After advising them of the flaws with the furniture, the return procedure was simple & I was issued a complete refund in a matter of days. I WILL DEFINITELY PURCHASE FROM OVERSTOCK.COM AGAIN. I just think this was either a lemon or an isolated problem. But if all of these sets (Jade Microfiber only) are of the same quality, I wouldn't waste my money & time with it.
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