This is the second Ionic Pro Turbo that I have purchased. Of course it was cheaper here. I only wish I thought to look here before I purchased the first one. I have 2 Ionic Turbos and 2 Pros. The Pros are worth the slightly higher price. They are easier to clean and clean a larger room. I love that there are no filters to replace and no motors to die. I have had other purifiers in the past and they just didn't last. I've have my Turbos for about 3yrs and they work as good as the day I got them (no filters to buy/replace, just clean the collection blades). If you have a dusty house or smoke go for a bigger unit, but stick with Ionic. Their blade system is awesome and will save you in not having to buy replacement filters.
Purchased this for my mother, who smokes inside her small apartment. Within a day, you could hardly tell she was a smoker by the smell inside. This unit totally cleaned the air. She had another one in the past that she did not like to use because of the sound. This unit is extremely quiet, as advertised. The visiting family members absolutely love that they can visit Grandma without smelling like smoke after they leave.
Did the color match the color displayed onsite? yes
How is the quality of the product? excellent
Did the description onsite accurately describe the product? yes
I have several of these Ionic Pros throughout my house because I'm a smoker. I wasn't really sure how much good they did until my dog chewed the cord off the one in my living room. After one week without one in my house, I was overnight shipping one. I was truly unaware of how much gunk they take out of the air until it was left to float around! Even cleaning the easy-to-clean bars hadn't really convinced me. These things work.
If you are a smoker, even a light smoker this is not for you. I am a smoker and I got this to help clean my air.. I have not noticed a difference. In the directions it states that this product should not be around smoke as you will have to clean it EVERY DAY and that is true, the "cleaning light" came on within 24 hours. It is a pain to clean especially with the smoke build up and then you need to lay it out to dry for at least 4 hours. If you are a non smoker you may be more happy with this product then I was. It also says it should not be used around candles or it will need to be cleaned very often.
This product quit working within 90 days. Envion does not back up its product. Just sent them more money to replace a product that DOES NOT work. After 60 days the red light comes on and shut unit off. Have cleaned many many times trying to get it to work. Company wants another XX.XX for another unit and you have to pay to ship old unit back. Crazy. I paid XXX.XX for unit. I will take my business to another company. PLEASE heed the reviews that tell you this is a bad product. would like to hear from anyone that had it last longer than a year.
I purchased this product new. It worked great for about a month. Then it shut down indicating it needed cleaning. I followed the directions to the T. Worked fine for about two weeks. Then it would also shut down, immediately after turning it on, indicating it needed to be cleaned. Nothing... Nothing... Nothing I did worked to make it start working. When it worked, it worked great. When it quit... It quit. I would never buy another one.
Only worked for the 1st month, then started having problems with it shutting itself off and making noise. Now it will only stay on for a few minutes. Have cleaned, followed manufacturer suggestions and no change.
What's to say? I saw all the positive reviews on this unit and took a chance. First unit arrived with crackling and restarting problems, where the unit would blow out air for about 10 seconds, then stop for another 10 before it blows air again. Lot's of ozone smell from the unit. I was very disappointed that I asked for a replacement, thinking perhaps my unit was defective. Overstock immediately sent me another unit even before I shipped the first one back. Unfortunately, the second unit was in worst condition as it started up with heavy crackling noise right out of the box and shut itself off with a permanent "clean" light on, which means the unit needed to be cleaned. This made no sense since it was brand new and unused.
Sent the piece of crap right back. I was very VERY fortunate to have received not only a full refund, but Overstock also felt bad enough to remove any shipping or restocking fees from my return.
I don't know where all these good reviews are coming from. When I further researched the unit on the web, it had a very low rating soooo....something isn't right here.
I wouldn't recommend this unit. If you need an efficient cleaner, come to terms with the fact that it's going to cost you at least 300 dollars and up. Way up. Around 1k for a good unit. I had to learn that the hard way. Well, thanks to Overstock, they made it as easy as they could for me.
For the past month it has turned itself off after a few hours, now it shuts off after a few minutes or does not go on at all?kdlj on Dec 30, 2013Please enter a valid question.Answer This Question
Hello, kdlj. I'm sorry you are having troubles with this product. You will be contacted shortly by a member of customer service. Thank you for shopping with us.overstockcustomercare1 on Jan 2, 2014
same with me, turned into a bummer within a year! It started with sizzling noises, which indicated wands indicate needs cleaning, because cleaning indicator light never worked--but no matter how many times I cleaned them--even if they're sparkling clean, the unit keeps making noises & shuts itself off.xcuseme on Feb 19, 2014
Thank you to Overstock.com customer care dept.- after posting my concern they reached out to me and free of charge took the unit back and replaced it with a new one. The unit may have been faulty but the customer service provided is amazing.kdlj on Feb 19, 2014
I cleaned my blades, let them dry, but the red light stays on saying it needs cleaned. Am I doing something wrong!khunziker on Sep 3, 2013Please enter a valid question.Answer This Question
Hello khunziker, Thank you for your inquiry; you will be contacted by Customer Care.
overstockcustomercare1 on Sep 11, 2013
Mine makes noise ALL THE TIME. Even after I just cleaned it!!!!dragonladywaltham on Dec 10, 2013
Thank you for contacting us sebastiandulley. Yes this unit traps allergens like pollen, smoke, dust and pet dander. Please let us know if you have any further questions.overstockcustomercare1 on Aug 17, 2013
Hello gilagle...The Ionic Pro Turbo Air Purifier utilizes an ionizing process which results in very low ozone emission. The purifer complies with the US safety requirements in low emissions (less than 50 parts per billion)
and meets the UL867 Standards for consumer products. Thank you for your inquiry.overstockcustomercare1 on Apr 10, 2013
is it normal for the machine to hiss when on? It has been cleaned and the when turned on after about 5 mins. it goes shshshshshshs?shshshsh on Feb 18, 2013Please enter a valid question.Answer This Question
Per the owner’s manual, when cleaning the blades, they need to make sure these are dry before re-inserting into the unit.
The machine will hum when plugged in and running.
Let me know if you have any questions,overstockcustomercare1 on Feb 21, 2013
Thank you for your interest. Replacement parts can be found under the air purifier tab on the Ionic Pro website---www.ionicpro.com. Please feel free to contact us again with any further questions.
overstockcustomercare1 on Jan 28, 2013
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