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Same story as those below: bought twin pack, which IS a good value, since ionizers are fairly pricey. Had mold probolem in the windows at one time, pet hair, dust from work, etc. They worked well, stayed quiet, were easy to clean. One was on almost constantly, either on low or high depending on the time of year and air quality (we have "lung issues" in my house)Until one day, about 10-11 months after purchase *KABLAM* the Red Light Of Death appeared and refused to go off. No matter how much cleaning, how many times it was unplugged, cursed at, threatened, and plugged back in, did the red light go off. It just stopped working. I took it all apart one day and cleaned those sharp piano wires inside, cleaned every little corner. Apologized to it, put the 387354 screws back in, plugged the unit in and.....wait for it..........The red light was still on. :[The other one is still limping along and is only on a few hours a day, but I guess it's just a matter of time.
I received the double pack to be used in a small apartment. I could tell the difference within a few days and noticed there was quite a bit of dust already collected. Unfortunately one of the units stopped working after 2weeks.I used overstock's live chat option and received a response from an agent immediately. They are now sending a replacement unit, at no cost.
So far, the Ionic Pro seems to be working well. We have noticed a difference in the house as far as allergies go. This is very easy to clean. My red light to clean has yet to come on,, however we clean the device when it starts to make a static. I have not owned the product long enough to determine its durability.
it works well only down side is it is only realy good for small rooms so if you have a big room you would have to use both of them in it or put these in the bed rooms and get the bigger one for your bigger rooms. other then that i really like them
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