.the 2 front doors were scratched up. The company was unable to send us new ones.. Overstock was wonderful in trying to help. Offering a discount and had it not been the front doors we might of taking them up on this. We also found the instructions and hardware to be missing while repacking it it up. Thank you to Overstock for everything. Thank you to Inval for nothing.
This sliding door armoire from Overstock involves extremely complex assembly. There are over 100 small components such as sliders, screws, stoppers, rails etc. and 10 pages of intricate assembly instructions. Two experienced assemblers are required to carry out the job and the product is thus not suitable for an average home user. The quality of the product is also mediocre and there were scratches and other defects in the wood panels received. Also, the first shipment was incomplete - there are two boxes and only one was delivered at first. After calling the shipper's number, the second box arrived 3-4 days later, but was missing the hardware and instructions needed for assembly. These hardware was sent by overnight delivery after I called again. The overall experience with this product has been a negative one, and I would not recommend it to anyone looking for a normal home assembly furniture item.