Entertain guests on this wicker patio set of loveseat, two chairs, and table. Furniture is constructed of powder coated steel frame, resin wicker weave, and polyester outdoor fabric with foam fill. The set is resistant to weather and ultraviolet rays. ...more
We are really suprised! This came completely unassembled and the packet of nuts and bolts had come open - scary at first.Directions were minimal. Including collecting all of those pieces my husband put it together in less than 2 hours. Once put together they seem pretty sturdy and look great - especiially for the price. He went from grumbling to excitement. The bench is a little light weight for really high wind and probably cannot withstand someone sitting on it. But over all it is ia very nice looking set and a great deal. We have it indoor right now but will take it out door in the Spring.
How did the color on site compare with the actual product? excellent
Please tell us about the quality of the product. better than expected
How accurate was the on site description of the product? good
the assembly seems simple enough: just putting screws together - wow, after 4 hours i am returning the product. so glad that overstock.com is so receptive to my complaints. the sockets didn't line up, the grooves in some were not threaded correctly, the flimsiness of the product and the headaches it created were the reasons i am returning the product. for $1000 it should be better thought out. i had read the reviews for the similar $799 product (hard to assemble, etc) and thought this would be better. i was wrong. the instructions are pathetic - if they took a little bit more care with the instructions and labeling, things might have gone smoother. then again, the workmanship is poor too, so who knows?
How did the color on site compare with the actual product? ok
Please tell us about the quality of the product. incredibly difficult to assemble. screws showed up loose in box (similar to the reviews of a similar product)
How accurate was the on site description of the product? it looks much better made and sturdier than actual product
I love the furniture once it was assembled. My biggest pet peeve was he packaging and he assembly. It took a bit of time to put together and then I was missing some of the screws. This I had to go to home depot with the parts and buy like 3 more which I found "not cool"!
I do not regret buying the product but hope in the future they will package it better. Also the instructions are very abstract and hard to figure out. It is not a step by step read, it's more like a diagram of where the parts go and some of the parts look a lot alike. I eventually figured it out without the instructions and put everything together well.
Again the product itself was perfect, assembling it and getting to sit in it so I coul say the product was perfect was very hard.
The product is excellent
The assembly was horrible
Which is why I rated the product just "Good"
How did the color on site compare with the actual product? Pretty good color, I wanted a rustic red and that's really what it looks like. I wanted a red that if stained by accident wouldn't be too noticeable. The color is great!
Please tell us about the quality of the product. Decent quality product and pretty comfortable!
How accurate was the on site description of the product? The description was dead on and the product is exactly what I expected!
It came in two very large boxes. There was no damage when it arrived. Each box had a bag of nuts, bolts, washers and instructions. ( no extra's) The instructions were very hard to understand. There are pictures but the pictures are so poor quality. I tried to put the first chair together and it was just taking to long with the cheap tools they give you. I asked my husband to grab me a socet / ratchet. That made all the difference. My 16 year old son even wanted to dry and put a chair together. The chairs are nice and wide for larger people. The backs aren't to high but they will work fo the outside patio. Each chair has a steel seat so that will help with the support. I bought the red set and was kind of hoping for a brighter red but they will work. I think for the value they are pretty good.
I've had this set outside on my back patio for 2 years and it still looks new. The material is very durable and the "resin wicker" has not faded from the strong sunlight I get in the backyard. I recently purchased seat covers to protect the seats/cushions, so I hope to have this set for many more years -- I love it!!
How did the color on site compare with the actual product? The color was perfect
Please tell us about the quality of the product. Great quality
How accurate was the on site description of the product? Very accurate
The product came with some interior damage to the metal support which resulted in minor cosmetic disfigurement when assembled. It was not possible to determine how it would look until the pieces were assembled. ASSEMBLY was horrific. I spent close to 8 hours assembling the pieces. It is not complex, but the tools provided are utterly insufficient to the task. Basically it requires a ratchet tool set (not provided) and the maximum range with each ratchet is approximately 75 degrees for about 75% of the nut bolt combinations. There are approximately 40! (forty) of these sets that need to be completed. Each one taking from 5 to 10 min. depending on how well the two pieces fit together, whether any modificiation to the metal struts was needed and that is using a ratchet set. Initially I tried to use the disposable spanner provided which was nearly impossible.
How did the color on site compare with the actual product? good
Please tell us about the quality of the product. fair
How accurate was the on site description of the product? did not detail extensie assembly
Unfortunately we are unable to disclose the manufacturer of some of our products; however, Overstock.com stands behind every product we sell. When necessary we can contact suppliers if a product issue arises.
Please let me know if you have any further question. overstockcustomercare1 on Jan 22, 2013
Does the coffee Table open to store things? Where is it manufactured?tlkhan on Aug 6, 2012Please enter a valid question.Answer This Question
We cannot give out any information on the manufacturer. No, this coffee table does not come with interior storage.overstockcustomercare1 on Aug 7, 2012
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