These bar stools were sturdy and the color of the seats in camel was good. HOWEVER, when my husband was assembling them all was good for the first stool, but the bolts were missing for the second stool. Notified Overstock by email and they got back to me in a timely manner and said they had located extra bolts in the warehouse and would get them right out to me. Well, they shipped them out on Feb 28 via FedEx, which I would give less than 1 star. They came finally March 9!!!!! They sent a postcard March 3 saying they needed my phone number, took two days to get postcard, called them with phone number and then it took 4 more days for the bolts to be delivered. FedEx has been to my house many times but????????? THIS IS NOT OVERSTOCKS PROBLEM, but still, the manufactorer (not USA) was negligent for not including enough hardware. The stools should last a long time and would recommend.
- How did the color on site compare with the actual product? excellent
- Please tell us about the quality of the product. quality of what was included was good
- How accurate was the on site description of the product? excellent
Would recommend these stools .Make sure you measure your table they are tall and seat his large...They are excellent for high tables and island seating.
- How did the color on site compare with the actual product? color was what I expected.
- Please tell us about the quality of the product. made very well
- How accurate was the on site description of the product? was very accurate
Before we bought these I saw they had four and a half stars... usually a great sign. Our first order arrived in two boxes , which I took into the house to assemble . Upon opening the first box [ which wasn't in great shape--- kind of squashed ], I had flakes of rust all over the floor .. so much that I took photographs of the '' evidence '' -- I called OVERSTOCK and was told to look into the second box . I took this into the garage before opening , as I didn't want to wipe the floor again ... SAME THING .. OVERSTOCK folks were wonderful ... they promised us a replacement . Well , the replacements came [ in better boxes ] , but as soon as I took the plastic off the seat... RUST !! And these are NEW !! Back they go .. Too bad .. The pictures looke nice ..
- How did the color on site compare with the actual product? The sage color looked ok ... but we didn't keep the stools.
- Please tell us about the quality of the product. Didn't get beyond the rust flakes.
- How accurate was the on site description of the product? Didn't put them together
We originally ordered the Java but they did not look anything like the picture. The box was marked Java but the color was more like the saddle brown. Overstock returned without charging me the return freight. Very satisfied with their Customer Service. We decided to go with the Sage and are very happy with them. They are large seats and very comfortable.
- How did the color on site compare with the actual product? Sage color is true sage as pictured
- Please tell us about the quality of the product. Very sturdy - Large seats