First bench delivered was damaged beyond repair. One leg was completely splintered off. Overstock was prompt to replace it. However, the second bench arrived with a 2" black mark on the fabric top. This had to have been noticed by someone as the top is covered in saran type of wrap. It appeared to be a grease or felt marker type of stain. At this point I was tired of dealing with damaged products and decided to just keep the bench and put a decorative pillow over the stain to hide it. I did try to remove this stain with fabric cleaner but was unsuccessful. In all fairness, I can say this is the only product I have ever received from Overstock that had any issues at all and I do a tremendous amount of shopping with this site. This bench is very light and not the quality I would have expected. I thought it would be heavy wood but in all actuality it is probably made of bolsa wood or some other type of very light weight wood that will not stand up to wear over time.
- How did the color on site compare with the actual product? Accurate
- Please tell us about the quality of the product. Poor
- How accurate was the on site description of the product? Poor
The bench looks exactly as described and shown. Gorgeous! It does need placed 4" from the wall to open the hinged lid. This is the only reason for my client's return. Not enough space in the room to leave the bench out 4". Also it came completely assembled! I recommend the bench based on its quality and design. Just be sure the 4" isnt an issue. The description does not say the bench is a wall hugger and is not. Therefore, I didn't give any thought about the distance from the wall. Yet it does need clarified apparently. :) Hope this helps!
- How did the color on site compare with the actual product? Perfect
- Please tell us about the quality of the product. Good
- How accurate was the on site description of the product? Needs revised. :)
The item arrived damaged which was very disappointing. Contacted overstock and they were very helpful in giving me a discount as it would have been very expensive to return due to being bought in Canada. The wood is not solid wood and the size is too small for a bench at the foot of the bed.
This is one gorgeous and roomy storage bench! The hand carving is beautifully done, the design is charming old world, and the workmanship is definitely heirloom quality. The fabric on the seat is unusual and very lovely, in a soft pinkish beige that will blend perfectly with any decor. Worth every penny and then some!
i needed a smaller bench and i wanted storage also. this fit the bill. i putting all the files from my file cabinet into this bench. after reading some of the reviews i was worried about the packing and the smell. well the bench was perfectly and there's not smell whatsoever. the color is true to the picture. i really love this bench!
This is a nice storage bench with no assembly. There was a strong odor of paint/chemical when it arrived that took several days of airing and the application of cedar oil to remove. A nice addition to my guest room.
- How did the color on site compare with the actual product? Close
- Please tell us about the quality of the product. Good construction
- How accurate was the on site description of the product? Good