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Picture misleading
 from Indianapolis,IN,  Jan 16, 2012

This was a true disappointment. I was expecting to be able to put books in the bottom two shelves and could not fit anything unless it measured slightly short of 9 inches. This leaves most hardbacks out, unless they are turned on their side sticking out or stored so that your unable to see the titles. It will be $$ to return but is useless and more $$$ to keep. I am going to be much more careful in not paying as much attention to the pictures shown.

  • How did the color on site compare with the actual product? Fine
  • Please tell us about the quality of the product. OK
  • How accurate was the on site description of the product? Description size was accurate but picture shown was misleading
  • Would you recommend this to a friend? No
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Rating
Was Damaged
 from Baltimore, MD,  Mar 12, 2012

Unfortunately this item arrived broken. And since it is a large item I had to take off 2 days of work - one to receive it and one to send it back. Customer Service was very pleasant to deal with but the whole process took about 3 weeks before i was refunded and the item was out of my front foyer. I liked the colour of the item but the cubes are actually very small - smaller than it appeared in the picture. I wanted to use it in the kitchen for dishes but it would have been better sized for an office or media centre because the cubes were too small for anything but CD''s or smaller items. I may use Overstock again but probably not for large items. It is just too risky to have to lose work time and not be guaranteed the item will arrive in one piece.

  • How did the color on site compare with the actual product? Accurate
  • Please tell us about the quality of the product. Damaged
  • How accurate was the on site description of the product? Good
  • Would you recommend this to a friend? No
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