Very low-pile. This rug looks exactly as it does online. We did not notice any odor upon unwrapping. The colors are great - We are currently using it as in indoor rug in a transitional room and ti is working great. Plus, with two dogs and a cat (and husband...) the pattern is a life saver at hiding dirt and hair in between vacuums.
We ordered two of these rugs. We put them on our outdoor patio that has an Arbor over it. the colors are so pretty and I am not a lover of brown but with the blue and cream it just all works. They feel so soft to walk on. So far so good.