I too, like one of the other customers, received a defective lamp. It is very modern and beautiful, but I was very disappointed with the quality. I can live with one flaw, but there was a tear in shade, a nick in one of the crystals, and many glue globs and scratches on metal. I called customer service and they were great and are sending another one free of charge in 1-3 days. So, I am keeping my fingers crossed. It is just disappointing when you go through all the trouble of hanging it up and then you take off plastic and see all the flaws, and it is an inconvenience to have to take down and return it. So make sure to inspect everything before you install!
As with most things these days, this lamp is cheaply made in China. The black paint shows thru in some spots. The crystals that hang down, some have air bubbles, some are a little cloudy. Most/all imperfections can't be seen if you're more than five feet away. If you spent twice as much on a lamp somewhere else, you'd still get something cheaply made in China. I'm glad I saved my money and bought this Chandelier.
- How did the color on site compare with the actual product? Good
- Please tell us about the quality of the product. It's cheaply made in China
- How accurate was the on site description of the product? Accurate
This light looks pretty good in context with the rest of our dining room, but up close you can notice the quality is not that great. But for the price, it gets you some contemporary style that you won't feel bad about updating in a few years.
Bought this for my son & daughter-in-law for their new home. Just the right amount of bling! They love the light! People that came to their new home commented how cool the light was & what glamour it offered to the open concept space. Well worht the money. We hired an electrician to install & he said it wasn't difficult.
The lamp adds a bit of elegance to the room. It is contemporary, though it has just a touch of a retro element.
- How did the color on site compare with the actual product? Close. The white background is a touch more gray and shimmery than in the picture.
- Please tell us about the quality of the product. The quality was fine for the price.
- How accurate was the on site description of the product? I felt the description was accurate.
I received damaged item, but customer service reps I talked over chat and email are excellent and they shipped new one fast. Unfortunately, I needed a light fixture sooner, so I returned it. Return was smooth, o.com has excellent customer service. Product: Quality: the chrome finish looked a bit of cheap side, okay for the price, but if you're looking for high-end look, this is not very good choice for you. the silver leaf-like parts are bend inconsistent angles, you might need to fix by hand but it looked very weak, I was afraid to break it. The color/finish: the color of the drum is nit really bronze, you can see some bronze texture if you looked at 1-2" close, but it's more like painted black from distance, but I like contemporary look. The size: I was looking for a bigger (diameter 17"+), and this one was good size as i hoped. maybe it'd look too big if you don't have high ceiling. It came with a long chain, so this size would be great for foyer. Note: the wires are those silver twisted thin wires wrapped in clear vinyl, and gold one for ground, but NOT hard wires (black/white/copper)
- How did the color on site compare with the actual product? The colors are close to the picture, but It's more like black, not bronze.
- Please tell us about the quality of the product. Somewhat cheap, okay for the price.
I hesitated in ordering because of some negative reviews but am soooo happy I chose this light. I smile every time I walk past it. It is so beautiful and looks greater than I thought it would. The overall quality is great for the price. The crystals are not plastic, the shade is a shimmery silver which you can't see in the picture, and it was installed very easily by my husband. My only negative is the inside of the lamp has silver flower pedal-type decor (that frames the lightbulbs) and it is flimsy and bend very easily, but they're for visual appeal and not function so just be careful when installing the bulbs and crystals. As long as you're not swinging from the lamp, it does just what it was designed to do - look and work great!! I have NO regrets and would order again!! You will love it!!
- How did the color on site compare with the actual product? Great
- Please tell us about the quality of the product. The crystals are heavy, not plastic.
- How accurate was the on site description of the product? Very accurate description