I too, like one of the other customers, received a defective lamp. It is very modern and beautiful, but I was very disappointed with the quality. I can live with one flaw, but there was a tear in shade, a nick in one of the crystals, and many glue globs and scratches on metal. I called customer service and they were great and are sending another one free of charge in 1-3 days. So, I am keeping my fingers crossed. It is just disappointing when you go through all the trouble of hanging it up and then you take off plastic and see all the flaws, and it is an inconvenience to have to take down and return it. So make sure to inspect everything before you install!
As with most things these days, this lamp is cheaply made in China. The black paint shows thru in some spots. The crystals that hang down, some have air bubbles, some are a little cloudy. Most/all imperfections can't be seen if you're more than five feet away. If you spent twice as much on a lamp somewhere else, you'd still get something cheaply made in China. I'm glad I saved my money and bought this Chandelier.
- How did the color on site compare with the actual product? Good
- Please tell us about the quality of the product. It's cheaply made in China
- How accurate was the on site description of the product? Accurate
This light looks pretty good in context with the rest of our dining room, but up close you can notice the quality is not that great. But for the price, it gets you some contemporary style that you won't feel bad about updating in a few years.