Hotel-style 3-tier Solid BrassTowel Shelf

Bought this self a few years ago for the bathroom remodel. It looks great, was very easy to install, and provides much needed space for towels. I'm very happy with this purchase and highly recommend this shelf.

• How did the color on site compare with the actual product? Almost the same
• Please tell us about the quality of the product. Great guality
• How accurate was the on site description of the product? very accurate

My towel shelf just arrived..... without instructions, but I used the comments by other reviewers as a guide. This allowed me to painlessly adjust the holes that attach the shelf set screws by loosening the bolt at the back, rotating the hole to the top, and retightening. It was a cinch! Next, I had to use needle nose pliers to scrape off protruding metal filings that kept one of the shelves from sliding easily onto the cylinders. Again, it took 10 minutes. As suggested, I made a template for my spouse to use to place extra support boards where the shelf will sit, (before putting up the cement board). He'll use it again for drilling the mounting holes into studs at the back of the tub. I can't wait to see how it looks when the room is completed! The 4 star rating reflects that neither proper screws for mounting to studs nor instructions were included. The shelf is very nice. Delivery was timely, and cost was reasonable.

Nicely made and looks good. My only complaint is the toggle bolts they use for the installation. Tigthening all 6 bolts and keeping tension so they don't turn while screwing them in is tricky. I would have rather seen them supply moly bolts. Would have made the installation much easier and quicker

I received my shelf in a timely manner. I read the directions thoroughly, gathered my tools, and proceeded to get super frustrated. The holes on the brass fitting don't line up to secure the towel racks. I have five children and can't put something up that may be dangerous to them. So now I am sitting here wondering if I should try to drill holes in the rack so I can achieve some support? Drilling the holes will mar the look of the shelves and I won't be able to return the product if I'm not happy with the level of safety. My alternate option is to take it down and return it. That sounds greats, but now I will have SIX 1/2 inch HOLES IN MY WALL. Buyer beware. You don't want to be in my situation.