I ordered these cushions based on the size listed 20 x 20. However, these cushions were about 16 inches. I cked the tag attached to the cushions to see if they made a mistake, but the tag also said 20 x 20. I wrote these comments in my return form but to my dismay, I was charge for return shipping for your error. They need to measure these pillows and correctly advertize the size. I also believe I should be credited for the return shipping as this is an Overstock error!
- How did the color on site compare with the actual product? exact
- Please tell us about the quality of the product. very good
- How accurate was the on site description of the product? Size was innaccurate
I ordered these because they are supposed to be 20 x 20. They were about 18x 17 when they came. The white tag sewn into the seam said 20 x 20. The box was only 18 x 18. Product looked fine, but I only had it in my hands for a few minutes before I repacked them and sent them back. Hopefully the replacement will be the size I need.
- How did the color on site compare with the actual product? color good
- How accurate was the on site description of the product? totally inaccurate