Love this chair. It arrived with an error on the back piece and we couldn't put it together. The company sent out a new piece right away, was very easy to deal with, and we've been enjoying the chair ever since. Very happy with the customer service and very happy with the product. My young one got it all dirty and I just hosed it off. Love that.
- How did the color on site compare with the actual product? perfect
- Please tell us about the quality of the product. Good quality, very sturdy, easy to recline or change the reclining position.
- How accurate was the on site description of the product? Very accurate
I purchased two chairs. When assembling the chairs, we noticed there was a problem with one of the components. I emailed the manufacturer pictures of the component and a copy of the invoice and asked for a replacement part. I was contacted promptly by customer support and then sent a replacement component quickly. Great customre support by Highwood, I would purchase again.
- How did the color on site compare with the actual product? White chair was white.
I'm surprised by the great reviews for this product. I am pretty disappointed in the sturdiness of chair. We got 4 of them and all four are a bit wobbly. If you don't need the feature that allows you to collapse the chair, I would pass on this chair. If that feature is important to you then I would go for this one. It does look nice, which is important... Overstock got them here quickly and the packaging was amazing. No damage on any of them, which was refreshing.
It's a very nice chair and it looks like real wood. It is also very comfortable as you can adjust the backrest. The flip side of the adjustable/foldable chair is that it is less sturdy and wobbles quit a bit. I would have expected a more solid chair at this price tag. As we only have these chairs since two weeks, time will show the real quality of those chairs and we hope we can enjoy them for many years. Assembly is easy, but it'll take some time. You can assemble it alone but having help makes it easier.
Fantastic chair, very hard to order these back in the UK, found Overstock online and the chair was delivered hassle free, all in one piece, the packaging was superb, I was very impressed with the whole thing from start to finish, will certainly order from Overstock again! Many thanks from a delighted British customer!
Chair is handsome, heavy and sturdy, a bit difficult to adjust the back. Definitely needs seat cushion and lumbar pillow to be more comfortable, with or without foot rest.
- How did the color on site compare with the actual product? Exact
- Please tell us about the quality of the product. Sturdy. Heavy. Plastic.
- How accurate was the on site description of the product? Accurate
The sturdiness of the chair is shaky, even though the screws were placed and tightened correctly and the directions were followed. I would not recommend the product.
- How did the color on site compare with the actual product? Color match is white and white it is.
- Please tell us about the quality of the product. Followed assembly instructions quite simply. I am not happy with the quality, but after assembling took so long, who is taking it apart!
- How accurate was the on site description of the product? Product description matched the on-site description.