Love this chair. It arrived with an error on the back piece and we couldn't put it together. The company sent out a new piece right away, was very easy to deal with, and we've been enjoying the chair ever since. Very happy with the customer service and very happy with the product. My young one got it all dirty and I just hosed it off. Love that.
- How did the color on site compare with the actual product? perfect
- Please tell us about the quality of the product. Good quality, very sturdy, easy to recline or change the reclining position.
- How accurate was the on site description of the product? Very accurate
I purchased two chairs. When assembling the chairs, we noticed there was a problem with one of the components. I emailed the manufacturer pictures of the component and a copy of the invoice and asked for a replacement part. I was contacted promptly by customer support and then sent a replacement component quickly. Great customre support by Highwood, I would purchase again.
- How did the color on site compare with the actual product? White chair was white.
Bought 2. Easy enough to put together with 2 people. They look great and are comfortable to sit in. The company is great to work with. Upon delivery, one slat was damaged and the company sent a new one as a replacement. Love that they are built in the USA. Just to note, they are heavy to move. I would recommend this chair from this company.
I was really hesitant to purchase these. I really wanted really wood chairs, but loved the idea of the folding aspect and not needing to sand and repaint every few years. We've had these chairs now for a year and they are wonderful! We can't say enough good things. I was concerned that they wouldn't be heavy enough and look plastic, but that couldn't be farther away from the truth. They look amazing and the weight is perfect (they don't slide around at all, very sturdy). I had thought that we would t put them away for the winter, but we just purchased covers for them and left them out (we love to sit on our deck even when it's cold...we just bundle up). They are super easy to clean and they look wonderful. The contours of the chair make it very comfortable (I like the adjustment of the back as well). I did put a throw pillow on them for the summer (for the back) and really like that addition). Makes it easier for our little ones and aging parents to get out of. We couldn't recommend these more!
Based on the cost of 4 chairs, I was hesitant to purchase, however after receiving the chairs I am confident that I made the right choice. The quality is excellent. One of the boards was broken upon delivery, but the Overstock Customer Care team took care of the issue and sent a replacement part immediately.
Put them together without another pair of hands. It was a bit of a challenge, but doable. Probably took two hours to put both together by myself. Well made; went together with no problem. I will purchase other outdoor furniture from this company. It's really well made and the color is beautiful! This is your opportunity to buy American and get a well-made product.
It's a very nice chair and it looks like real wood. It is also very comfortable as you can adjust the backrest. The flip side of the adjustable/foldable chair is that it is less sturdy and wobbles quit a bit. I would have expected a more solid chair at this price tag. As we only have these chairs since two weeks, time will show the real quality of those chairs and we hope we can enjoy them for many years. Assembly is easy, but it'll take some time. You can assemble it alone but having help makes it easier.
These Highwood Synthetic Wood chairs are not your normal "polywood" chairs. They are lightweight, easy to assemble, easy to move and don't have that "waxy" feel of normal polywood. I can see these lasting for a very long time. We love them!
After reviewing many others, we went with Highwood, it's "made in the USA." Quality, color, comfortness and it's ability to fold to put away during wet season is definitely worth the cost. We continue to be pleased as this was our 4th Highwood purchase.