This is a beautiful chandelier. We installed it in the foyer and everybody has something to positive to say about it. The one issue we had on installation as a coupling our electrician was not able to find in the box. I submitted an inquiry through the website o.co and within days we got the missing part. Overall it was a very pleasant experience. Great customer service and the chandelier offers the elegant touch. Thanks for taking great care of us.
I just moved Into a new home and felt like the master bathroom needed a little drama. I started searching for a chandelier that matches the existing sconces that get builder installed. I was completely thrilled when I found this one! It was exactly what I was looking for and the price was great! It arrived in perfect condition and it looks like a much more expensive chandelier. The quality, style and price mAke this a great purchase!
The chandelier arrived in an undamaged box, however the drum shade was dented all over. After reading the previous review I decided not to bother returning the item. I tried to push the dents out with my hand but they popped right back in. I tried to see if some warm air can fix it and used my hair dryer on the sides of the drum. No luck. The recommended bulbs don't provide enough light for my small dining room. It would definitely need some sort of support light in the room like a floor lamp. I gave it 3 stars only because I absolutely loved the design. I guess you get what you pay for :(
At first, I was very hesitant to buy this lamp due to the negative reviews but I love the way this light looks and Overstock.com has great customer service. I ordered this light and within one week it was shipped. The shade had very small bumps and there were some defects in the metal edges of the shade, however they were so small that it was barely noticeable and I was okay with them. The package was however, missing some parts and I called customer service. Within a week, I was sent a whole new light with all the parts. Overstock let me keep my original light until the replacement arrived so that I could pick the better of the two and then send the one I didn't want back with a return shipping label they provided. Each time, shipping was free and in the end it all worked out. Even though it took a while to get this light all straightened out, I'm completely happy with this purchase.
I bought this chandelier for my daughter's bedroom. I was super excited and looking forward to receiving it. What was my disappointment when I opened the package!! The drum shade was dented all over. Tried ti fix it in vain. It's late now but I'll definitely return it tomorrow :-(
I ordered this light and when I received it the entire shade was dented everywhere- the outside of the box was fine no marks at all. I called Overstoick and returned the damaged one and received another one in 3 days. The replacement came out with dents all over the shade as well- out of desperation I tried to push them out but they would pop right back in again. I am now without a light for over 2 weeks. I am returning the replacement lamp and getting my money back- Based on the packaging it clearly comes from the factory dented and damaged. DO NOT BUY!
- How did the color on site compare with the actual product? fine