This product was described as being made of solid wood but it is primarily particle board with a heavy paint. Upon delivery my dresser was damaged. Spoke to Overstock and they were very helpful and had another dresser located and sent within a couple weeks. The second dresser arrived damage as well and was missing an entire corner and had a hole punched in the back of it. Spoke to Overstock again and they located a third dresser and had it delivered within two weeks. This dresser also arrived damaged! Called Overstock and they stated that they did not have any more of these dressers available to deliver so game my a credit back to my card. In addition, the side rails for the bed were never shipped as well as the slats and wood blocks that prop up the slats. This took two additional calls to remedy and was extremely frustrating. Overstock did give me a $100 credit for my troubles but I think they need to reevaluate the delivery system and some of the third party delivery companies for poor shipping practices creating customer dissatisfaction!
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. product was described as real wood but it is particle board with heavy paint on it.
- How accurate was the on site description of the product? not accurate