I am very pleased with this rug. I have to start out saying that I ordered it on the 3rd and received it on the 5th. I got it before it had been updated online that it had been shipped! I am very pleased with that. I gave this 4 stars, though, because when I was shopping for rugs on Overstock, I used the chat and asked the lady if it was truly white and not cream and she said that it is indeed white, as the name suggests. I got it and it is off-white, not the stark bright white I was expecting. Maybe that was my bad. But considering I asked and didn't just assume, I feel a little disappointed. I think that once I get it in the room, though, it will still work. I am happy with the price of a wool rug, considering how much more expensive they are over the synthetic rugs. It will go in my nursery so I wanted to eliminate the synthetics and the chemicals that come with them. If I could, I would have given this rug 4 1/2 stars.