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It took three tries to get the perfect runner, but once we finally got the one we wanted we were very pleased. And as with previous interactions with Overstock customer service, they were extremely helpful in facilitating our returns. The first runner that arrived was irregular, but we loved the colors. It’s much prettier in person; the rug is a great combination of ivory, beige, sage and a pretty brick red. We exchanged it for a second runner, which arrived with the outside packaging being completely dry and the rug completely drenched and molded. That one went back immediately. The third one that arrived was a perfect rectangle and was not damp. While it was inconvenient to have to return two runners to finally get the one we wanted, we would never have found a 22’ runner at a store, and we really do love the colors. It does produce a large amount of fuzzies when you vacuum it the first several times, but you can’t go wrong, it’s very *** looking at a wonderful price!
I'd like to get this but not sure about the colors, does anybody know what the refund policy is?
It is difficult to find such a long runner and I'm very happy with this one. The colors are muted, but there is enough of a pattern to make it interesting. As a result it can go with any color scheme. The runner does not shed a lot, a big plus, as I have 4 dogs that shed enough. The quality is very good for the price and it is heavy so it does not move.
This is a beautiful runner. It is even nicer than I expected. It is heavy and stays in place perfectly. It is 22' long and has not moved a bit on my hardwood floor in a long hall. I am using a rug pad which I also purchased from overstock. I am very pleased with this purchase!
The quality and price for this hall rug could not be matched anywhere. I am absolutely thrilled; it is lovely to look at and feels wonderful to walk on. It was not easy finding a 22' rug and this one is perfect!
This rug is a very good-quality (machine made) wool rug. The price was really excellent, so I'm not going to complain too much, but the rug felt a little damp upon delivery and has a mildewy smell to it. My mother-in-law says this can be corrected and isn't really a big deal. I'm going to take it outside into the sunshine and try a few other things that are suppose to help with this. The price was a fraction of other rugs I was looking at in local stores or even online, so given that the mildew smell is truly correctable, I'm still happy with the purchase.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
This item cannot be shipped to Alaska or Hawaii.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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