I ordered three rugs: two of the 2 x 3's and one 9'6 x 13'6. First of all, the rugs arrived five days after ordering which was wonderful and the delivery man himself expressed how terriffically they were wrapped--in three layers of plastic and paper. So, there was no chance of damage even if no one had been home when he delivered them. Secondly, the fact that they were just as pictured was great, too, because you can never be sure that something online will be as nice as it looks on your monitor. The green color changes with the time of day from a pale seafoam green to a pale sage, mossy green. It's very nice. Last, there are two things that concern me: the shedding and lengths of wool in several places that "show themselves" to be longer than the rest each time that we vacuum the carpet. I have to take sharp scissors and very carefully trim these pieces, but it isn't too bad. However, I would purchase these carpets again because of the quality and price. I looked around for two years before ordering these rugs and could find nothing close to the price that Overstock gives. I've ordered other products from O and have been pleased, so I shouldn't have been surprised.