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 from Toronto,  Dec 2, 2013

Even though the rug itself was is only available in 5x8 and it comes up in the 8x10 search. I ordered it thinking it was 8x10 as it doesnt have 5x8 in the description AND its product code as 8x10 in it. I had to return it after waiting 4 weeks for it. Even though the descriptions were unclear and even the ask&answer was not straight forward....the customer service person that processed the return gave us a passive aggressive response telling us that we were lucky to get their help as it was our mistake. So....needless to say....will be thinking twice ordering anything from this website again.

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