The first time they sent this rug, it came with hard to the touch, threadbare areas showing through and small eraser-size grey spots on it. So, I sent it back and got a replacement rug. This one did not have the threadbare areas, but it did still have the grey stains on it. I say stains, as I tried to clean them with rug cleaner, but they did not come out. No one would notice the spots unless I pointed them out. But, for the money, this rug quality is not what it should be.
- How did the color on site compare with the actual product? Color was great
- Please tell us about the quality of the product. Nice and plush
This rug arrived damaged and the staff at Overstock was very gracious and timely in returning my money. I never used the rug so can't comment further on it's quality, It appeared to have been damaged in transit. The response forces me to give a rating, so this rating is based on my experience with Overstock, rather than this individual rug. I would definitely recommend Overstock to a friend.