Received rug with small flaw. Returned and new rug sent. New rug also has slight flaw on edge on corner. Spoke with customer service who handled the problem immediately and with courtesy. Decided to keep this rug. There is shedding as observed by needing to empty the canister of the vacuum after vacuuming this rug. There is no odor and rug is laying flat after 24 hours. Liked this rug so much I have ordered a 8' x 10' oval for the dining room.
- How did the color on site compare with the actual product? As shown colors vivid and well defined. Actually better than picture.
- Please tell us about the quality of the product. Quality good
- How accurate was the on site description of the product? Description of colors very good.
I bought this rug to go in my living room and wound up putting it in my dining room. It has far more color that the picture represents. The truer picture is the second digital one. But it does not demean the rug in any fashion. It is a Area Rug, Plum. I found this on other sites for $$$ dollars. I has a lot of rust, grey and teal in it. Very lovely rug....Heavy. I plan on having this for a long, long time.....
- How did the color on site compare with the actual product? Digital picture more acurate
- Please tell us about the quality of the product. Superior
- How accurate was the on site description of the product? Very accurate