This rug has really a very very low pile, it is more like a patterned mat. In several places the hand knotted portion is missing and you are looking at the rug backing. These areas are about 2 to 3 inches in diameter. I did not return the rug as we had unpacked and unrolled it before noticing these areas. So instead we had to carefully arrange the furniture to cover the defects.
We ordered this rug and it arrived within four days. It exceeded our expectations. The colors were a little more muted than the picture indicated but it is perfect in our great room. Have had many comments on the quality and beauty of the rug. The size was a little bit larger than indicated but we are extremely happy with our purchase and would recommend this product and Overstock to anyone.