We received this Hancock Tufted Distressed Saddle Brown Italian Leather Sofa via white glove delivery. The entire purchase from ordering to delivery was easy and seamless. My husband thought I was crazy for buying an expensive sofa online, but I certainly proved him wrong! This is absolutely the most beautiful, most stylish, most comfortable, most well made leather sofa I have ever owned. The comfort is perfect, it not too firm and it's not too soft. Sofas of the same quality were more than double the price at local furniture stores. My family loves it and it's held up well with our two dogs. The leather is gorgeous, very luxurious and feels (and smells) fantastic! We love our new sofa, thanks Overstock!
I went out on a limb on this one because I don't like to purchase expensive furniture items without being able to see and touch them first. The delivery was quicker than expected (although the delivery company was difficult to deal with - they didn't have the order under the phone number that they called me on and I was never given a purchase number by Overstock a there was no information available to me when I tried to locate it under my account). They quality was very good and the color was as expected. This sofa is smaller than the ones I was able to source locally which is exactly what we needed. We now have these two beautiful sofas in our new office suite.
This sofa has great lines, styling and quality. The design is classic but the nail heads add a touch of modernism. The leather is a pleasant brown color and slightly distressed which I prefer to the very dark brown/black color that has become popular. The cushions are firm and might soften up a little with use but the sofa is very comfortable to sit on just the way it is. I have only owned it for a month but I think it will hold up well with use. I originally ordered the Cambridge Italian custom sofa but encountered some Overstock inventory problems that lasted for 3-4 months and eventually had to pick a replacement. Overstock had excellent customer service and went above and beyond to get me this sofa in a timely fashion. I believe they really stand behind their products and want their customers to be happy.
We've had this sofa for about a week. It was delivered within the timeframe specified by two courteous and competent men. It looks exactly like the photo on-line. I've wanted a leather Chesterfield for years and this sofa satisfies that desire. It is comfortable and smells great like a new pair of leather shoes. The leather is soft and slightly distressed to give it a lived-in look. It took great courage to tap that submit button and order such a high-priced item sight unseen, but I did it and I'm glad I did. The neutral color of the saddle brown blends in with my other furnishings beautifully but still is the focal point of the room. It's heavy! It's luxurious! It's a keeper!