Hard to get can in right place to open. Have to run can opener before placing can. The round gear is out of round this is why it want open. you have to line can and gear up this take a while to do. Get the insurance to claim replacement. Bad product
We use this can opener daily. There are only a couple things good about this can opener. 1) It works well and 2) it was a good price. The bad thing about this can opener is you have to hold the can opener the whole time a can is attached to it. The can opener does not have a center of gravity to withstand heavy weight on the magnet without it tipping over. I would recommend for this product to 1) either have a suction cup base to attach to the counter top or 2) have a better center of gravity to withhold a can without having to hold the can opener.
Excited to order this name brand but very, very sorry I got this one. Excited to receive before Chriistmas !!!! However, only used ONCE and the arm broke. In the process of returning. Don't be fooled ! Brand names mean nothing anymore --- trust the reviews !!!!!
I am not sure what Hamilton Beach was thinking on the construction on this. The magnetic arm is cheap plastic and literally busted on third use and was returned. I bought a different Hamilton Beach model, and that was fine. Don't waste your money on this one. And in restrospect, I should have heeded some of the other reviews, because I am not the only one this happened to have the arm break.
when you try and open up a can the insert keeps coming out and that's because your sappose to be able to remove the cutter to clean which i though was a good feature until i found out it comes out to easily. I would not recommend buying this can opener to any one