Little did I know that when I ordered this to replace my father's wornout toaster, it would be IDENTICAL. There was no unusual reason the other had worn out -- it was not new and I think he might have damaged it. Sometimes it's very comforting to one's parents when the new appliance looks and works just like the old one. And it's cute as a bug! We can have waffles again. Thanks, O!
The two sets of heating elements in the center of the toaster (one on each side) didn't heat evenly no matter what setting I used. The bread had stripes of toasted bread alternating with untoasted bread. The outer sides of the bread were toasted evenly. On the bagel setting, the cut side of the bagel was striped. I called Hamilton Beach and told them the problem. They told me to cut off the plug on the toaster (so as to disable it), send it back to them in a padded envelope, and they would send me a new toaster. I did and they did. However, the new toaster had the same problem so I went through the whole thing again and received another new toaster. Well, guess what? You've got it - same problem! Apparently that's a flaw in this brand and style of toaster because three in a row having the same problem is not a coincidence. I'm not going to bother dealing with it again and have written it off as a mistake. In the meantime, I went to the store and bought a new toaster of a different brand - it works beautifully.
I wanted something that had that retro look and that was metal instead of plastic. This one sort of fits the bill but it doesn't toast as well as it should in my estimation. Still, for the price it's not bad. It's got a lot of settings if you're into that. While it does appear "classic," it's got some electronics on board. I wouldn't necessarily recommend it, probably tell anyone to spend a little more for something a lot better. Having said that, it does do the job eventually.