I read the reviews and really thought I would like the product. Overall it did not do a horrible job, but takes a lot of time to refill as you have to let it cool before you can refill it. Funny, but the length of the cord was not an issue for me. Of course, I have a small house. I have both laminate and hard wood floors and I just feel that it did not work that well, for the effort that goes into it. Not to mention that the ad presses the point that you can wash the pads in the washer, but the directions recommend that you don't. It was hard to push too. I did not like the fact that there is not a light to let you know when it was ready to be used. I tried hand washing the pads and putting them in the washer, on the gentle cycle but they did not really come clean. The worst part is that I returned it in the orginal package, with all of the attachments and cardboard (granted I could not get it to fit as well as it did when I got it) and I only received a refund of less than $30 (which includes the $7 odd dollars for shipping). The reasoning was that the box had been opened (do you think?) and that it could not be resold. I really did not expect to get all of my funds back since I could not get the pads completely clean, but that is crazy. My understanding was that I could use it for 30 days and return it if I did not like it. I guess I am back to using Murphy's Oil Soap and a rag, the old fashioned way.