I purchased this popper for my husband for use at his garage hangout where he and guy friends work on cars and socialize. He tried it Christmas Day and after the first use the door to the machine developed several small cracks. I contacted customer service who sent out a new door via the Great Northern Company. We were very pleased with the customer service. And, oh, yes, the popcorn tastes great!
Jut want to say, anyone who buys this item will have a perfect holiday and party addition to add fun for all...
- How did the color on site compare with the actual product? The Colors are brighter.
- Please tell us about the quality of the product. It preformed perfectly, no problems at all.
- How accurate was the on site description of the product? Popper arrived as described, we did required assembly. Everything was perfect.
The machine is easy to clean, compact but does its job. The machine came in with a crack on the door; however, Overstock provided excellent customer service and I received a new door that my husband easily replaced and installed the new one.