Everything was fine, except there is a manufacturing defect (a hole in the wrong place), so I can't use it as intended. However, a call to the manufacturer (Old Dutch), and they said they'd send me a new piece. Overstock is usually GREAT, which is why I didn't rate this lower for such an obvious fail. Also - since the manufacturer came through, the problem will be solved. Probably would've had to contact them even if I bought through somewhere else (they ALL seem to need to be ordered).
I am very happy with my purchase of this pot rack in the graphite color. I spent a lot of time looking for a large pot rack that would fit in the space I had in mind. This fit the bill and was so much cheaper than any of the other sites/stores I found. The graphite is slightly lighter in color than the image on the site, but it looks very nice. (It is pretty much the exact color of my calphalon non-stick pots.) I have plenty of room to hang all of my pots and utensils with space for my stock pots on top. My only complaint would be that there were a few spots on the rack where the coating was not perfect. However, you can not tell once it is hung.
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
Standard shipping details
Expedited shipping details
* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
Type your tag below and press enter or comma.