I changed from a traditional king size mattress with attached pillow top to this mattress. I did a lot of research about the history, lineage and current memory foam manufactures. As always, you pay for what you get, so going on the low end will likely result in problems. The uppermost tiers offer incremental refinements and perhaps some curb appeal and perhaps bragging rights about brand name. The incremental cost for those features however is very high relative to the features that I feel are important like quality, function and comfort - I figure I'm buying a bed, not a Ferrarri. This bed is like a BMW. I have had this mattress for 4 months. I am extremely pleased. Here is a short summary of my experience: My research indicated that common complaints of crossover folks like me would be the curing smell of the mattress, hot or cold retention and inherent differences of bounce behavior between traditional and memory foam mattresses. My findings are that most complaints (and I looked at thousands of blogs and reviews) are not due to the brand of memory foam mattresses per se, but more to due with the general transition from traditional to memory foam mattresses. THEY ARE DIFFERENT experiences! I break softness and hardness into 2 categories: Initial entry and sleep. Initial entry is experienced when you 'hop' into bed. Traditional mattresses are like hard dry golf greens where memory foams are more like soft golf greens. In traditionals, you get the bounce boost on your knee or behind to get you into the bed (especially if your bed frame is high). On memory foam, there is no initial bounce - instead your planted appendage sinks and you ungracefully tumble into bed. So it takes a while to adjust to. Sleep softness is the feeling once you are situated to go to sleep and again is different from traditional mattresses. Hard memory foam mattresses take a little longer to comply with your shape than medium or soft. Also hards won't comply as much to your body contours as with mediums or softs. People reviews take this to mean - the bed is as hard as a rock. For those that like to sleep on their stomachs or sides like my wife I suggest getting a medium or soft. Back sleepers will like medium or hard. I compromised with a medium which my wife and I are happy with. Also be aware that traditional mattresses, unless worn out, will bounce back immediately after you roll out of a position you have been in whereas memory foam will take a minute to 'forget' you. During that time there will be a body depression which some have commented that memory foam mattresses are lump or leave big sink holes. Smell. I have a high tolerance to smells. I grew up in the 50's and 60's when air pollution made the air acidic and nearly everybody smoked all of the time. I will say that the smell was noticeable and I can see how in this day and age of health-smart over achievers people comment that the smell is bad, to way bad, to I had to call 911. The smell took about a week or two to fully go away. In the meantime I had fond memories of my polluted America childhood. Lastly my comments on the hot and cold difference between traditional and memory foam mattresses. My wife sleeps cold and I sleep very hot. My wife says that the cold component is the same in both mattresses - net neutral. I think that this mattress sleeps cooler than a traditional - for me it's a great thing. After 4 months we are really satisfied with this mattress. It has not changed its behavior one bit which is good. Some less expensive memory foam brands had complaints by this time where soft spots were starting to form. Of course I have had high end traditional mattresses over the last 30 years that have started to have sag spots after 4 months. Conclusion: I would buy this again. Overstock offered a great value and great service.

• How did the color on site compare with the actual product? The color presented in the picture ad very closely matched the real color of the item
• Please tell us about the quality of the product. Quality is excellent. The ship wrapping was both efficient and effective. Initial quality and longer term (I have now had it for 3 months) is great
• How accurate was the on site description of the product? The ad text was very accurate.

Bough the mattress for my elderly parents, mid 80"s for Christmas present. Delivery quick, quality excellent as expected. They really love it! They both are sleeping better with good support. Little to no odor on opening.

• How did the color on site compare with the actual product? same
• Please tell us about the quality of the product. great
• How accurate was the on site description of the product? accurate

I'm writing this review at 6:00 in the morning. I usually get up at 5:00am. After hitting the snooze button several times I finally talked myself into getting up. This mattress took some getting used to. Originally I had a very old and worn spring mattress with a foam and feather topper. I thought sleeping on a foam mattress was going to be similar, but it's not. This mattress is very firm when you first lie ontop of it. The first couple of nights were so so, but I read that it would take some getting used to which I totally agree with now. There was no smell to the mattress and it expanded to it's full size quite quickly. After the third night I slept through the whole night and didn't wake once. I sleep so soundly and deeply that I crave more time in bed. I don't feel the mattress move at all and I don't adjust or turn very much at night either any more. I went out on a limb when I got this mattress and I am so glad that I did!

• How did the color on site compare with the actual product? slightly different, but didn't matter

My wife and I decided to purchase this mattress based upon the current reviews. We've been researching other brands and found this manufacturer very reliable. We love the comfort and support too. I can honestly say that both of us and our cat rest marvelously through the night. No more waking up stiff and sore from sleeping on an over priced coil spring mattress. We decided to donate our less than six years old set to a local thrift store. If you're considering replacing your mattress set this is one we highly recommend.

• How did the color on site compare with the actual product? Very similar
• Please tell us about the quality of the product. The mattress appears to be of high quality construction
• How accurate was the on site description of the product? Very

Unbeatable value! I have had this mattress for over seven months and feel that I could not get a better mattress for the money spent. Extremely comfortable, perfect amount of firmness and has certainly improved sleep quality!

• How did the color on site compare with the actual product? Exact
• Please tell us about the quality of the product. Extremely high quality for the price
• How accurate was the on site description of the product? Very Accurate

I was a little skeptical about ordering such a big ticket item online without seeing iti inperson, but after reading the reviews and researching the warranty information, I decided to take the risk. I couldn't be more pleased with my choice. After one night, I noticed a difference in how I felt the next morning. The mattress felt perfect and arrived in only three days. I love this mattress.

• How did the color on site compare with the actual product? perfect!
• Please tell us about the quality of the product. excellent!
• How accurate was the on site description of the product? very accuate

I loved it from the minute I laid on it. It took a little while for my wife, but now she loves it too

• How did the color on site compare with the actual product? same
• Please tell us about the quality of the product. great
• How accurate was the on site description of the product? great

I researched a very long time and anywhere I could get information before finally moving forward with the purchase of this bed. The background for our story was my husband had been sleeping on an air mattress and eventually the couch because he has lipomas on his back that cause him great discomfort. We had been on top of the line plush, pillowtop and memory foam toppers but the springs still were an issue. Long story short; I was afraid being a stomach/side sleeper I would suffer back issues but was willing to try for his sake and I am grateful I too have had no issue. For the first night in over a year my husband and I were able to sleep in the same bed and he woke up with no back ache whatsoever! He fell alseep in minutes. Usually on any of our other beds 4 hrs was the longest he could stand. The quality of the bed was wonderful! The smell was minimal and did not last. It was full size within a few hours. Shipping was great! inexpensive and on time. I have already recommended this to others. I don't feel like there is a heat issue, my topper felt warmer to me. I read so many reviews but the one thing I am glad I read was the medium firmness. It's perfect. Too soft would have hurt my back. Having read the reviews of too firm being compared to a rock didn't sound appealing either. Not having a lot of money to hit or miss with made it a little scary to 'blindly order online' but I am SO grateful for the people who took the time to share and for those reviews to help me find the right bed for our family. It really is worth it! I do really love love love this mattress and have shown it off as well as tell everyone about it. The picture they use I believe is the next one up. (14 inch maybe?) but it is still beautiful and well made.

• How did the color on site compare with the actual product? Exact
• Please tell us about the quality of the product. Excellent
• How accurate was the on site description of the product? Pretty accurate

I am very happy with the mattress I got .It is excellent

• Please tell us about the quality of the product. The quality is excellent
• How accurate was the on site description of the product? The description was exactly as it said

This mattress is AWESOME. I was concerned about buying a mattress online without trying it first, but i read the reviews and did research and I am SO GLAD I finally bought it! My grandmother and parents have a Tempurpedic and this mattress is comparable, maybe a little softer. I'm so obsessed with it that I raved about it to my sister, who bought one as well and LOVES it. If you like the feel of the Tempurpedic you will love this.

• How did the color on site compare with the actual product? Not applicable
• Please tell us about the quality of the product. Amazing!
• How accurate was the on site description of the product? Perfect!

Love the mattress. Best sleep we ever had! We had to buy a foam mattress because we live in an older house and it was the only way to kit a king mattress up our stairs. It shipped fast. Extremely comfortable and the tossing and turning all night has come to an end.

It is what we were expecting, this mattres is perfect! Firm and cozy. We love it!

• How did the color on site compare with the actual product? Exactly the same
• Please tell us about the quality of the product. 100% quality
• How accurate was the on site description of the product? Very accurate

I love this bed! Before my husband and I bought this bed, we had a double spring mattress. My back always hurt when I woke up despite numerous attempts to make the bed more comfortable. But, the Grand Hotel memory foam mattress is a God send! The mattress arrived very quickly and was wrapped up well to prevent damage (you could tell that the mattress had been through A LOT by the damage done to the wrapping). It is VERY heavy, so don't try to move it without help. The bed expanded to about 10 inches within 30 minutes. By the end of the day, it was at its full 11 inches. There was a slight chemical smell to it at first that seemed to get worse as time went on. But, simply airing out the room took care of it quickly. The first time I lay down on this mattress, I was in heaven! My back wasn't used to having so much support, so it hurt a little bit, but it it felt wonderful at the same time. I got the best nights sleep the first night on this mattress! My husband had to talk me out of bed to go to work the next morning because I was just too comfortable to get up! This bed is great! You don't bounce when you get into it, it's the most comfortable bed I've ever had, the shipping is quick, and the price is great! I am 110% satisfied with this purchase!

• How did the color on site compare with the actual product? The color was the same as the picture.
• Please tell us about the quality of the product. Great quality!
• How accurate was the on site description of the product? Very accurate description

So far I love my memory foam mattress. Highly recommend it for people with back troubles or just troubles sleeping in general. I do recommend the 3 layers mattress.

• How did the color on site compare with the actual product? N/A
• Please tell us about the quality of the product. I am very impressed with my mattress and happy with the quality so far.
• How accurate was the on site description of the product? Very

It is wonderful and the delivery was so fast I was amazed how great everything went. I just wish I would have seen that is was medium firm and I really needed firm but all in all everything was perfect.

• How did the color on site compare with the actual product? perfect
• Please tell us about the quality of the product. Very nice I love it
• How accurate was the on site description of the product? perfect

I ordered tow of these mattresses at the same time and they were both deliveered at the same time and one matttress was softer then the other one and one of them had trouble with memory - i.e. going back to the original shape after sitting or laying on them.

• How did the color on site compare with the actual product? good
• Please tell us about the quality of the product. good
• How accurate was the on site description of the product? good