The quality is extremely poor. The embroidery is uneven, with thread sticking out. The pillows looked so horrible, that I thought I needed to reverse the case. That, of course, is impossible, because there is no zipper to remove and care for the pillow case. Considering the price, this qualifies as the worst online purchase I have made in years. I am also extremely disappointed in Overstock's return policy. As a regular shopper on another e-commerce site (think big river in South America), I expected that Overstock would stay competitive and offer free returns. I printed the return label provided by Overstock and happily took the package to my local UPS store. A couple of weeks later I receive an e-mail from Overstock informing me that they have processed the return and are charging me over $$$for return shipping costs. Had I known I would be charged, I would have shipped the pillows via USPS. Bottom line is, I ended up paying for a very disappointing shopping experience at Overstock. I do not plan to return as a customer.
- How did the color on site compare with the actual product? Color is as shown
- Please tell us about the quality of the product. The quality is extremely poor. The embroidery is uneven, with thread sticking out.
- Would you recommend this to a friend? No