I am so disappointed in this crystal chandelier. Assembling the chandelier is nearly impossible as the instructions are not clear whatsoever. We have many parts left over yet can not begin to understand where to install them as the instructions do not clearly define assembly. As we were assembly the chandelier, the pieces kept coming apart. I have this fear pieces of the chandelier are going to fall! I loved the look of the chandelier in the photo on this site, yet there does not seem to be a possible way to make it look like it does online. I do not feel I should be responsible to pay the full amount as it did not turn out anywhere near the item shown. I am very disappointed. I can not return it as it is not in original packaging now, plus it can not be fully assembled until it is hung...so I'm stu j with a chandelier that is not what I ordered.
The directions included had two steps and a diagram. I had to research how to wire the crystal arms. A nut was stripped and had to get from light store. There was no clue where the crystals were to be hung. It is beautiful but it took me three days to assemble.