You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I love Overstock. I was shocked at the quality of these pillows. The stitching is messy (coming undone). I ordered 6 of them. They had tags on the outside I had to cut off but they also had tags inside that you could feel when you pressed on the pillows. Weird. It's like they sewed the tags inside the pillow by mistake. If you lay your head down on them, you hear crinkle and it's not soft b/c the tags inside. I had to sew two pillows' stiching that had come undone (above) and was able to reach inside and pull off the tags on those two pillows. I don't feel like returning them. I'll just use them and keep my eyes out for nicer pillows for now. Very disappointing. I'm very surprised at the quality.
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