I ordered this microwave because I have a very small installment space. Unfortunately, there are almost no microwaves this small that are intended to be installed under a counter or over a range. I expressly sought out a microwave with a hanging kit. The description says that an optional hanging kit is included. The manual makes it clear that even though the kit has to be bought separately with some units, it is included with this unit. However when it arrived, there was no hanging kit. BTW, this is an expensive microwave. I got upset and began to contact Overstock. They gave me the run around a little at first but finally sent me a hanging kit which they claim is a ***** value. I am giving this product a good review because even though it took about 3 weeks, they did finally make it right. I am rating the overall value average only because it is so expensive. I would still recommend the product because of its size if anyone is looking for a very small microwave.