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Green - Futons
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Green - Futons

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Recent Customer Reviews in Futons

  • Dec 31, 2014

    Green Bay Fan  from Union Grove,Wisconsin, Rating:4.0

    This was the third time that I have ordered products through Overstock and I am completely satisfied because of fantastic customer service. I ordered the futon and it arrived within 7 days of purchase. The futon arrived in 3 separate boxes but when I opened up the box with the frame, it was the wrong one. I called Overstock and the customer service person I spoke with was not only extremely professional but prompt with a resolution of the warehouse shipping error. A pick-up was scheduled within 48 hours on the wrong frame and the correct frame arrived within 72 hours. I am in the customer service field and I do not see great service like this very often. Thank You to the whole Overstock team for correcting an error in a timely manner and because of this, I will recommend Overstock to friends and family. Keep up the great service !

  • Jan 14, 2015

    Herbert R. Rating:5.0

    The arm height was quite a bit lower and he seat a little shorter than the frame it replaced, but this one is much better designed and built. All the movement is done by strong metal components. The wood is static which should eliminate the usual failure mode for these frames. It is easy to assemble and came with the hardware kitted and directions were clear. It is comfortable and solid when you sit in it.

  • Stylish mid century apartment size!

    Dec 16, 2014

    reinie  from Virgina, Rating:4.0

    The sleeper itself was easy to put together, just a little bulky but that is to be expected. Fabric is a rich dark gray, however it is a bit thin. The seams are not quite straight, and it could have been finished cleaner. Great for an office or spare room. Very functional. The price is great, and this makes it well worth the investment. Checked out many other sofa /futon beds and this one had the best reviews, those reviews encouraged me to take a risk. Worth the wait. NOTE: This item is delivered by UPS, and they don't generally handle items this size. It took them 5 extra days of how to figure out the delivery to a 4th floor apt. So be prepared to wait, totally frustrating! UPS made lots of excuses, but delivered after many calls to their customer service.

  • Jan 15, 2015

    Michelle F. Rating:5.0

    Very impressed! Nice looking and comfortable. This item was vacuum packed and needed (per instructions on the box) a couple of days to 'puff out.'

  • Dec 27, 2014

    Rudy B. Rating:5.0

    I was pleased when sleeping on it , it was comfortable more then a regular bed

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