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About Boss Office Products

About Boss Office Products

Boss Office Products (a privately held company), has been manufacturing a value line of quality ergonomic office chairs, guest seating, reception seating and office furniture since 1991. Boss continues to research and develop affordable office chairs and furniture to meet today’s trends. Functionality, comfort, style & affordability are all important aspects when buying office furniture. Year after year, Boss continues to manufacture office chairs and furniture which meet these criteria, never losing sight of the importance of quality as well as safety for the consumer. The benefit of doing business with Boss Office Products is that you are purchasing direct from the manufacture, not from an importer who is not in control of day to day operations of design, development & manufacturing.

Frequently Asked Questions

Frequently Asked Questions

  • The hardware is missing:
    Check the seat or back cushions first. Most of the hardware is predrilled into the cushions.
  • There is extra hardware:
    The seat cushion is made to accept different types of mechanisms and bases for versatility within our product line.
  • The hardware will not insert all the way into the T-nut:
    Look in the hole to make sure no debris is blocking the hardware. Try another screw to see if it is the hardware or the T-nut.
  • The parts are not aligning:
    Do not tighten the hardware completely into the component you are assembling. Tighten hardware a quarter of the way and when all the items are aligned and the product is sitting level, you can completely tighten all the hardware.
  • The casters will not stay in:
    There should be a washer on the metal stem of the caster. Do not take this off. Push the caster in with some force (Twisting or using a soft mallet to tap it in). The caster stem needs to go all the way in. When inserted properly, the stem will not be visible.
  • How to assemble the pneumatic lifter:
    Place the cylinder into the five star base with the clip facing downward. Do not remove the clip. The button should be upright. The cover to the pneumatic lifter should go: Small first, medium second and large last over the cylinder.
  • My chair tilts forward:
    The seat plate may be on backwards. This is for chairs with control mechanisms with tilt and height adjustments. (Spring tilt mechanism). When sitting in the chair, the handle should be on the right side and the tension knob in front. For a multi-function mechanism: Pull paddle upward. Set seat or back into desired degree or position and push paddle back down to lock.
  • My chair will not recline:
    Sit in the chair and pull the handle out away from the center post of the chair to unlock. Do not try to lean back while doing this or the lock will not disengage.
  • My chair will not go up or down:
    Sit in chair. Reach over with right arm while sitting in the chair and grasp the handle in the palm of your hand. Fingers should touch bottom of paddle. Lift upward with force or pressure. Chair will lower. Use same directions to lift chair but lift your body weight away from the chair.
  • My chair sits crooked:
    Most issues are assembly related. Please make sure you are working on a flat level surface. Check hardware and look for any type of damage or irregularity. Follow instruction steps in order. Make sure hardware is inserted correctly. Do not fully tighten hardware until chair is aligned.
Please Note: Chairs may require maintenance. Hardware should be checked often and tightened as needed. Please keep a copy of your receipt. You will need it for warranty purposes.

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Recent Customer Reviews in Furniture

  • Arendal Microfiber Chairs (Set of 2)

    Arendal Microfiber Chairs (Set of 2)

    Today $180.89 Was $200.99
    Nice Chairs
    See All 4 Reviews
    Write a Review

    Feb 11, 2013

    21mm  from Michigan, Rating:4.0

    Looking for beige colored chairs for wood base dining room table. Searched many local stores not a big selection..a realative told me about oc.com. Chairs appeared to be color looking for.the description should read taupe color. Receive the chairs faster than expected. Easy assembly, only a l wrench which is included. Although color darker than expected the chairs go nicely with my decor. Overall satisfied with purchase.

    • How did the color on site compare with the actual product? Chairs are darker than pictured.
    • Please tell us about the quality of the product. Had them for a few weeks they seem durable and sturdy extra firm seat cushion.
    • How accurate was the on site description of the product? Good description
  • Alexis Dark Oak Padded Back 29-inch Barstool

    Alexis Dark Oak Padded Back 29-inch Barstool

    Today $93.99
    As advertised
    See All 24 Reviews
    Write a Review

    Feb 11, 2013

    jlybro1  from Colorado, Rating:4.0

    Product arrived promptly. Everything went together fairly well. Over all, very pleased with the product and the prompt service.

    • How did the color on site compare with the actual product? Perfect
    • Please tell us about the quality of the product. Have had for a couple of weeks now, all seems fine.
    • How accurate was the on site description of the product? Very
  • Madison Black Bicast Leather Indoor Storage Bench

    Madison Black Bicast Leather Indoor Storage Bench

    Today $190.79 Was $211.99
    SOLID
    See All 1 Reviews
    Write a Review

    Feb 11, 2013

    evenflow31  from Chicago, IL, Rating:5.0

    It is a great ottoman that is very sturdy and very functional for storage. I wish it was a little bit more cushioning for my feet but it was't at all misleading. I also wish it was a little higher in height and a little bit more matching in terms of the leathers shine as it's just a little bit it off from the leather color / shine of a chair that I bought separately. Overall it's a solid purchase and the; height, shine, and comfort level are exactly what you see in the picture. After looking over 100's of ottomans this was the best one that I could find for the chair that I bought without an ottoman. I have no complaints about this piece of furniture. Well built and a solid purchase.

    • How did the color on site compare with the actual product? Spot On
    • Please tell us about the quality of the product. So far it's a very sturdy and quality product that is easy to clean, functional, and great for storage.
    • How accurate was the on site description of the product? Spot On
  • ETHAN HOME Albury Plum Velvet Lounging Chair with Ottoman

    ETHAN HOME Albury Plum Velvet Lounging Chair with Ottoman

    Today $355.49 Was $394.99
    Very striking
    See All 35 Reviews
    Write a Review

    Feb 11, 2013

    marne1111  from Raleigh NC, Rating:5.0

    Very striking color - not for the faint-hearted. Elegant. Everyone who has tried it describes it as comfortable.

    • How did the color on site compare with the actual product? same color
    • Please tell us about the quality of the product. Seemswell constructed; fabric is plushy and silky.
    • How accurate was the on site description of the product? exact
  • Walnut Five Tier Ladder Shelf

    Walnut Five Tier Ladder Shelf

    Today $64.99
    Nice for quick inexpensive wall update
    See All 939 Reviews
    Write a Review

    Feb 11, 2013

    123shop4u  from North Carolina, Rating:3.0

    The ladder attaches in the middle with two, already glued in wood dowels. One side was drilled enough for the dowels to fit together however the other side was not. We had to drill the two holes out about 1/2" or more in order for the ladder to connect. Overall, decent enough for quick, inexpensive way to fill up a wall space.

    • How did the color on site compare with the actual product? I felt it was a little more Cherry in color versus Walnut as specified.
    • Please tell us about the quality of the product. Middle of the road quality.
    • How accurate was the on site description of the product? Decent

View More Recent Reviews

Start a Thread

Recent Forum Posts

  • Thread:
    Restocking Sold Out Item

    Replies: 556

    maxie1913
    Posted 04/25/11 04:53 PM

    I see the Lawrence Entertainment Center and Wesley Credenza are sold out. Any idea how long it takes to get items restocked? Thanks.

    Read All Replies Post a Reply
    xxxleolionxxx
    Posted 02/08/13 11:37 AM

    Hello gem75, Unfortunately, we do not have an estimate for when this item will be back in stock. You do have the option to enter your email address at the web address I have provided to be notified if the item becomes available again. http://www.overstock.com/Home-Garden/ETHAN-HOME-Myra-Brown-40-inch-Wood-Bookcase/7031295/product.html?cache=no

    blessedtx
    Posted 02/08/13 06:58 PM

    When will this item be restocked 13725825...it's an Ethan table

    xxxleolionxxx
    Posted 02/11/13 10:08 AM

    Hello blessedtx, Unfortunately, we do not have an estimate for when this item will be restocked. You do have the option to enter your email address at the web address I have provided to be notified if the item becomes available again. http://www.overstock.com/Home-Garden/ETHAN-HOME-Charles-7-piece-Contemporary-Dining-Set/6048067/product.html?cache=no

    folsom0906
    Posted 02/14/13 01:52 PM

    Hi! I was wondering if item # 12941234 will be restocked. It's a Michael kors watch! Thanks!

    xxxleolionxxx
    Posted 02/14/13 02:21 PM

    Hello folsom0906, Unfortunately, we do not have an estimate for when or if this item will be available again. You do have the option to enter your email address at the link I have provided to be notified if it becomes available again. http://www.overstock.com/Jewelry-Watches/Michael-Kors-Womens-MK5020-Stainless-Steel-Watch/5084190/product.html?cache=no

View All Threads in Furniture
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