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About Boss Office Products

About Boss Office Products

Boss Office Products (a privately held company), has been manufacturing a value line of quality ergonomic office chairs, guest seating, reception seating and office furniture since 1991. Boss continues to research and develop affordable office chairs and furniture to meet today’s trends. Functionality, comfort, style & affordability are all important aspects when buying office furniture. Year after year, Boss continues to manufacture office chairs and furniture which meet these criteria, never losing sight of the importance of quality as well as safety for the consumer. The benefit of doing business with Boss Office Products is that you are purchasing direct from the manufacture, not from an importer who is not in control of day to day operations of design, development & manufacturing.

Frequently Asked Questions

Frequently Asked Questions

  • The hardware is missing:
    Check the seat or back cushions first. Most of the hardware is predrilled into the cushions.
  • There is extra hardware:
    The seat cushion is made to accept different types of mechanisms and bases for versatility within our product line.
  • The hardware will not insert all the way into the T-nut:
    Look in the hole to make sure no debris is blocking the hardware. Try another screw to see if it is the hardware or the T-nut.
  • The parts are not aligning:
    Do not tighten the hardware completely into the component you are assembling. Tighten hardware a quarter of the way and when all the items are aligned and the product is sitting level, you can completely tighten all the hardware.
  • The casters will not stay in:
    There should be a washer on the metal stem of the caster. Do not take this off. Push the caster in with some force (Twisting or using a soft mallet to tap it in). The caster stem needs to go all the way in. When inserted properly, the stem will not be visible.
  • How to assemble the pneumatic lifter:
    Place the cylinder into the five star base with the clip facing downward. Do not remove the clip. The button should be upright. The cover to the pneumatic lifter should go: Small first, medium second and large last over the cylinder.
  • My chair tilts forward:
    The seat plate may be on backwards. This is for chairs with control mechanisms with tilt and height adjustments. (Spring tilt mechanism). When sitting in the chair, the handle should be on the right side and the tension knob in front. For a multi-function mechanism: Pull paddle upward. Set seat or back into desired degree or position and push paddle back down to lock.
  • My chair will not recline:
    Sit in the chair and pull the handle out away from the center post of the chair to unlock. Do not try to lean back while doing this or the lock will not disengage.
  • My chair will not go up or down:
    Sit in chair. Reach over with right arm while sitting in the chair and grasp the handle in the palm of your hand. Fingers should touch bottom of paddle. Lift upward with force or pressure. Chair will lower. Use same directions to lift chair but lift your body weight away from the chair.
  • My chair sits crooked:
    Most issues are assembly related. Please make sure you are working on a flat level surface. Check hardware and look for any type of damage or irregularity. Follow instruction steps in order. Make sure hardware is inserted correctly. Do not fully tighten hardware until chair is aligned.
Please Note: Chairs may require maintenance. Hardware should be checked often and tightened as needed. Please keep a copy of your receipt. You will need it for warranty purposes.

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Recent Customer Reviews in Furniture

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    peregrid  from Indiana, Rating:1.0
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    This bed is very poor quality. The side rail broke in half in less than 2 months.

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    s0njaw  from Oklahoma City, OK, Rating:2.0
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    mariel0419  from California, Rating:5.0
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    This is a good choice of desk for younger children. I bought two and I'd say the age range of comfortable use is about 4 to 8yrs old based on the height of the table and chair. I was happy to find something made out of solid wood, even though the cherry color is a little more orange than I had expected. It's your typical assemble type furniture. I think it took me an hour to assemble two sets of the desk and chair. I really like the throwback style of desk, and lots of parents and grandparents love the look. I also like how it's smalll and compact so it doesn't take up too much room. However, it seems like something a kid will soon outgrow once they start doing "real homework". The surface is good for a workbook or maybe a smaller drawing or art project. I'm guessing by 2nd grade, when they might need more room to spread out papers and books, I'll have to look for something bigger.

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    jrosstwice  from Blaine, WA, Rating:5.0

    I received this stand a month or so ago and was thinking about buying a second one from overstock. The one that I bought was fine. You probably should have called their help line or something. Aside from having to use the bottom of the base to put the clips on the shelf in the exact right spot, I can't think of anything tricky about installing this rack.

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    le1968  from Germantown, WI, Rating:5.0
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    We purchased this a little nervous because it was a little out of our price range, but this is so worth it! This came totally assembled! It was so easy to set up! The wood is beautiful! We love it!

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    • Would you recommend this to a friend? Yes

View More Recent Reviews

Start a Thread

Recent Forum Posts

  • Thread:
    How long does shipping take?

    Replies: 42

    camproses
    Posted 06/27/11 07:21 PM

    I am moving and would like to order some new furniture from Overstock for the new house, and I need to know how long delivery usually takes from the time of order to arrival. I need to have a good idea because if it arrives too early, the current occupants will turn it away. Also, is it usually curbside delivery or "white glove"?

    Read All Replies Post a Reply
    santinagonzalez15
    Posted 08/24/13 11:47 AM

    Ok thanks :)

    debbiecordova123
    Posted 09/08/13 09:01 PM

    I ordered an ibook g4 charger and was wondering how long it would take to arrive i live in NM

    modoverstock
    Posted 09/09/13 11:49 AM

    Hello Debbiecordov..., This type of item may take 1-3 business days to leave the warehouse. You should expect to receive the order within 5-10 business days. I hope this information was helpful to you.

    rothmallen
    Posted 09/12/13 06:42 PM

    Hi, my order number is 126966010, can you please check when is it going to arrive for me?

    modoverstock
    Posted 09/13/13 12:00 PM

    Hello rothmallen, your order can take 1-2 business days to ship out and 5-10 business days to arrive depending on what part of the country its coming from. Since you order was placed the latest it will ship will be Monday.

View All Threads in Furniture
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