The product was delivered the day as promised. UPS brought it to my door . However, I had to bring it in by myself. I was home alone and was able to bring it in the house. However, it does weigh over 80 pounds. If you have to bring up stairs in my opinion there is no way you can do this unless you have help. The box is very large, heavy, and long so definitely have some help. I attempted to assemble myself but quickly gave up as I realized this was much more harder than I thought. Overall the product took a little over two hours to assemble. My husband assembled it when he returned from work. What could of speed up the assembly process and made life a lot easier would have been better instructions. Several steps according to the instructions should have been prior to what they said. For example STEP 11 should be done way earlier, like step 2 or 3. Placing those brackets after the product is practically done is extremely difficult and not very well thought out. Parts #3 must be used in Step 7 but in the instructions they don't even mention it. You have to take it apart to add those little things on and that was frustrating. Also included is a bottle of glue, which we never used. So what is the glue for? It does not say in the instructions. Finally part E did not have the sticker on it, so we had to figure out which one was E. Even though the assembly process was a pain, and time consuming the overall product once assembled is quite modern, elegant, and dare I say even attractive. I would recommend because for the price I believe you are getting a nice piece of furniture. It looks more expensive than what you paid. But have patience and get handy Mandy to help you cause I can see you throwing a hammer and drinking an entire bottle of wine trying to put this thing together by yourself.
I had to call customer service on the first shipment of this product. Box was in such poor condition that the delivery person must have known that I would not have accepted package, so he just left he package at my door an didn't even bother to knock on my door. Sure enough the product had several scratches and two pieces were broken. Overstock Customer Service was excellent and they were able to get me a replacement. Second box was better but still not perfect. The entertainment center is definitely beautiful and not too hard to put together. I would say that you get what you pay for. This unit was relatively inexpensive, if you keep that in mind then I think that the minor flaws will not bother you. So if you are the kind of person that expects perfection then maybe this isn't the piece for you. If you are looking for something inexpensive that looks good and you don't mind some imperfections then you will be very happy with this piece.
It did take my husband quite a long time to put together, and, as others have mentioned there is no opening or hole in the back for wires to go through and it was a bit of a hassle to make a hole large enough. However, that said the piece looks very smart and sleek. Very nice modern design. Very pleased with this item. Just be warned though it is very heavy when assembled and was a bit difficult for me to help move it to the room we needed it in. Really needs two males to lift!
Putting together this piece took my husband and I 4 and a half hours. We have had plenty of experience with putting together theses kinds of things, but this is a whole other beast. Have a large chunk of time that you can devote to working on this project. The directions are of little help, especially on step one and other steps dealing with the tracks for the drawers. We had to take apart and flip pieces riotous d a few times because the directions are not helpful. Once assembled, it does look very nice and feels sturdy. Modern, with clean lines. I would recommend this if you're up for a challenge!!!
Beautiful look for a great price. I received the item but unfortunately there were a few broken pieces. Overstock customer support were excellent in resolving the issue. They kept me informed through the entire process of getting the broken parts replaced. I am very pleased with the item but more importantly with overstocks support. Thanks!!
I was happy with this purchase because the color of the console matched perfectly with my leather couches (dark walnut) in my living room. I have a contemporary/industrial look, so this piece of furniture fits well with the rest of the decoration. However, the UPS guy helped me to get the box in the house because it is big and heavy. The instructions are well explained, but I needed help to put the pieces together. Overall, it is nice piece of furniture, and I will recommend this product.
It is a solid pressed wood product. My only complaint would be that the instructions to assemble were to simplistic and needed more detailed information and directions. I had to take apart several pieces that I previously assembled because of the limited instruction. As far as the product goes, it was a little lighter in color than the picture; however, it is a quality piece of furniture and I would reccomend ti.
Love the look and it's a solid piece of furniture. Wood feel very sturdy. I can't give this a full five stars because there's no adjustment ability in the middle console area. It's about exactly the same size as most amplifiers, but doesn't give enough breathing room for cooling. I had to get rid of my home theater set up because the amp and even competitor amps would not fit with the proper cooling. It's great for a sound bar set up or if you don't have much components to connect to your TV.
I love how this console looks. The design is very modern and clean. It arrived damaged though. Three pieces were damaged in the process of shipping. It was also very, very heavy! The process to get the replacement pieces were kind of a hassle, because the warehouse doesn't communicate well with the customer service department. When the parts finally arrived, it was wrapped very well! Tons of bubble wrap and tape, BUT one piece was still damaged and chipped in corner. Since it was wrapped so well, I'm going to assumed that no one noticed this part was chipped before mailing it or didn't care. We used it anyways, because we didn't want to go through the hassle of replacing it. One of the reps out of the three who I worked with throughout this whole process was Jonnie W. She was extremely understanding and sympathetic. When she heard about the replacement part being damaged, she gave me a couple options for a credit or refund. She was great to work with but the process was still frustrating. I am now more hesitant about ordering bigger items from here.
First, It says that you need 2 people to put this together and, trust me you do, I did this by myself and it beat the crap out of me. #2 It says It is 4 stars difficult to put together but it should say 10. I had so many pieces left over because they wouldn't fit to connect were I could add the pieces together. ,#4 The directions are awful as usual .#3 It's a cheep looking wood color, not only that the pieces mad of particle board the vernier chips off, making it look like you had it for yrs. and also some of the wood split when trying to put the unit together I finally got it together but I would suggest not getting one
It was really hard to find a console for a large tv that was at a great price. The consol is very sturdy not to mention very appealing. The item was very nicely packaged, everything was individually wrapped which prevented anything from getting scuffed up or scratched. Directions were fairly easy to follow, my husband didn't have any issues putting it together at all, took a little over an hour. Overall, very nice piece. We are extremely happy with it, would recommend to anyone.