I bought this popcorn popper for my husband who had been looking at this popper for the last two years. It was totally worth it! It looks just like the picture and its a great size. Popcorn is perfect. We have family nite every friday and we love it!
I purchased the popcorn machine and I am well pleased with it. We have family movie night two times a week with hot dogs and popcorn. If you really want to have some good hot dogs purchase a hot dog steamer to. I used my popcorn machine at church for a movie night at church and it went over real big. I love my popcorn machine. My children say I am like a child with a new toy. ( 74 years young ). It gets a 5 Star from me.
Overstock won't have the guts to publish this review. This thing took 2 full hours to unpack and assemble. It apparently comes from China. I buy American. My unit also arrived with a broken part (heating lamp). After finally assembling and using it four times with only burned popcorn resulting, I gave up. The popping kettle doesn't dump popped corn as expected, so it just continues to burn the corn and stink up the house. It's junk!
I contacted Overstock, and they won't take it back unless it's disassembled and repackaged. The problem is, in order to unpack it originally, the shipping packaging is designed so it has to be irreparably destroyed. And to top it off, Overstock thinks I should waste another two hours taking this junk machine apart and repacking it in the packaging already destroyed and hauled away.
My only option is to have my credit card issue a charge-back against Overstock. Adding insult to injury, I now lose the $120 in bonus money I'd built up by being a loyal Overstock customer, which I'd used to partially fund this terrible purchase. THAT loyalty is finished now, because Overstock showed their true colors regarding customer care. In essence, they've stolen my money.
How did the color on site compare with the actual product? accurate
Please tell us about the quality of the product. terrible quality!
How accurate was the on site description of the product? deceptive
was sent this item two times first one was damaged on the top of the machine the corner of the machine was busted open and there were at least 4 dents. When i received it the first time the box was clearly not packaged right and i'm assuming that caused the damage.
When i received the replacement unit it was packaged perfectly. But when i opened the box (didn't even have to remove the Styrofoam) it was damaged in the same places as the 1st unit.
Overstock refunded my money in full and gave me a gift as an apology.
How did the color on site compare with the actual product? fine
Please tell us about the quality of the product. damaged
How accurate was the on site description of the product? fine
We love this machine! We bought it for Christmas as a family gift, and have used it often for the last 7 months. Works well, and makes great popcorn. I would highly recommend this machine to anyone that wants a quality product and loves movie-style popcorn!
How did the color on site compare with the actual product? Very good.
Please tell us about the quality of the product. Well made, quality construction.
How accurate was the on site description of the product? Very accurate.
Does this product have a manufactures warranty? If yes, what is the term, is it 1 year? If yes, please provide contact info if available. Thanks!sgallozzi on Oct 22, 2012Please enter a valid question.Answer This Question
Unfortunately this item is out of stock. We currently do not have inventory to check, and cannot guarantee the item will be restocked.overstockcustomercare1 on Oct 24, 2012
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