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Quality : Poor Value : Poor Style : Average
Broken after 1 year
 from Seattle, WA,  Dec 8, 2013

I bought the product on 3/14/2012 when we start the bathroom project. We spent a lot of money redo the shower room and mount the shower panel. However, this product only last for a year. Just after the one-year warranty expired the tempurator control valve is broken. It now havig only hot water. I thought the product quality is high according to the description and video. However, it is terrible. The alumn panel is extremely thin and damaged a little bits at the bottom when we first received it.

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  • Would you recommend this to a friend? No
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Rating
Quality : Poor Value : Poor Style : Poor
be careful with fresca
 from Dallas, TX,  Sep 16, 2013

I bought the shower panel back in April and have it install by a professional. The first time that I used the product I notice that the water was coming hot no matter what I do. So i contacted the fresca distribution company (really hard to find a telephone number) They told me that it can be because the valve was defective so they will send me one to replace it. After I got the valve I tried to install it by myself with no success. So I contact them back and they sent me some pictures to reference. When I tried to install the valve following the instruction the water started to come out of the panel with a lot of pressure flooding the bathroom. In addition to that, the valve that I got doesn't fit the actual panel. So I contact them again, and they told me that the valve needs to fit, that I was supposed to shut down the water and remove the panel from the wall before doing the replacement of the valve. I explained that I paid to a professional to have the panel installed so I will have to pay again to take it out and fix it (I never used the panel) They told me that they only cover MATERIALS and no LABORS I didn't know that and asked where is that information and they told me that is on their website. I can't find that info on the website. Maybe after this review they will tweak the website to explain that. So if you purchase this shower, good luck if it came defective.

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  • Would you recommend this to a friend? No
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