Customer Reviews for:
Overall Rating:
4.7 out of 5
4.7 out of 524 of 24 (100%) customers said they would recommend this product to a friend.
Please share your thoughts.
Rating
This is a very nice faucet and a good value for the price -- I've seen similar faucets for a lot more money. The finish has more of a brushed appearance, but it looks good. My addition to the ongoing "ease of installation" debate: our faucet was installed by our friend who is a plumber and his only complaint was that the handle assemblies are double-threaded, so you have to start the nut on the first set of threads and then make the adjustment to the other -- this can be a challenge when contorted under the vanity, especially if you're not expecting it. But once it was in, it worked beautifully. None of the reported missing parts or leaks here.
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The finish was exactly what we needed to match other items in a basement bathroom. It wasn't easy to find a style and finish that worked, so it was nice to find one on Overstock at a good value. The finish quality is good, but the machining isn't quite what you'd get from a few other major brands. It's less noticeable in this finish than it would be in others though, and so is still a great value for the price.
How often do you shop at Overstock? Monthly
Are you a Club O member? Yes
Are you a Club O member? Yes
Rating
the good: as other reviews commented, very rich color and heavy. Excellent final look and once installed works great.the bad: installation directions were horrible. the first time took several tries to get it right then after a 2 weeks, the flange broke off of the drain pipe. I called CS and was pleased to receive a new part within a week but it was the wrong part (design has changed for newer models and this is the old model). So another week of waiting for a new part. By the time I installed the new drain assembly, the gasket was torn up inside and I had to buy a new one (but of course I didn't figure that out until I installed and found a leak so I had to undo it again to install the new gasket).the ugly: I bought 2 faucets for a double vanity in our master bath. Both had leaks from the pop up drain lever assembly. A new plastic ring easily fixed it but it is a really inexpensive part. I would have expected the company to provide a better quality to begin with.I purchased these faucets at the end of November and am just now putting things back in the cupboards underneath (albeit I did take a week off from it over the holidays)
How often do you shop at Overstock? Few times a year
Are you a Club O member? No
Are you a Club O member? No
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This faucet is very substantial, very expensive-looking, and very oil-bronzed!!! It is very dark in color and adds character to my newly updated bathroom. The only problem I had was that the hot handle came with a cold handle cartridge. I called the 800 number, told them of this error, and the correct part was shipped to me in no time with no questions and no problems.
I saved money and time and am very much satisfied with the looks of this faucet. I'd recommend this to everyone who is looking for a very dark brown color faucet to complement your decor.
Beth
Buffalo, NY
How often do you shop at Overstock? Few times a year
Are you a Club O member? No
Are you a Club O member? No
Rating
I was very hesitant to purchase a faucet online but I was in for a nice suprise. Would have cost at least double in the "big box" stores. This is a quality, well made faucet. Very heavy, no plastic. Looks expensive and elegant in our remodeled bathroom. Installation instructions could have been better but I didn't hear my husband cussing so it must have been relatively easy.
I will be purchasing two more when they are restocked.
How often do you shop at Overstock? First time
Are you a Club O member? No
Are you a Club O member? No
Rating
First, drain component was missing two parts. Called number provided and they mailed them, but had to wait nearly a week to finish.
Directions are meager at best. Drain assembly diagrams identifying parts did not match parts numbers on back side. Need more diagrams and instructions.
How often do you shop at Overstock? First time
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I love the look of the faucet. The Venetian Bronze really updates my bathroom. Unfortunately, it took my husband hours to install. The instructions were very poor and unclear. He had to take it apart and re-install four times before he got it right, and yes, he has installed faucets before! Yet, now that it's in, I love it! I think it's a great value for the price if you can overcome the installation issues.
How often do you shop at Overstock? First time
Are you a Club O member? No
Are you a Club O member? No
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I just ordered 5 more of these faucets for the house remodel. From the finish, feel, and color of the bronze we could not find any other faucets that matched this look at the big O price. All others were $200.00 plus; these things are beautiful and are a TRUE żoil rubbed bronzeż color. Dont know how anyone would be disapointed in this product.
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We bought two for our master bath and they are absolutely beautiful. They were easy to install (or so my husband says!) and are very heavy, quality faucets. The scrolled H and C on the handles is elegant and we are very, very impressed with the overall quality. Really made our remodel complete. And an excellent value, too.
How often do you shop at Overstock? Few times a year
Are you a Club O member? No
Are you a Club O member? No
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the color, style, detail, everything came exactly how I expected it, we'll actually be getting a second for my husbands bath as well, very happy.....he was not extremely happy with the ease of assembly, but we are rookies...
How often do you shop at Overstock? Few times a year
I was so pleased with this product. The picture does not do it justice. It is very heavy , very well made, and very attractive. I wasn't sure it was what I was looking for from the pic, but turned out to be nicer than anything I have seen in the Home Improvement Stores. (and a LOT less expensive). I do have to agree w/ the previous review, the instructions ARE sketchy. If you know someone who is familiar w/ plumbing, you may want to get their help. If not, Yes... the long flex tubes do connect the vavles to the faucet.....
How often do you shop at Overstock? Weekly
Are you a Club O member? Yes
Are you a Club O member? Yes
Rating
I was a little concerned about buying two matching lav sets online without actually seeing and touching the product . I was very pleased to find this particular faucet to be well made and as attractive as it looked in the picture. Directions for installation were a bit skimpy but I was able to install 2 sets in about 5 hours.
How often do you shop at Overstock? First time
Are you a Club O member? No
Are you a Club O member? No
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