I bought two of these for bathroom remodel. They arrived promptly, in perfect condition, as described. My contractor had a few problems, but they were the fault of the original builder, not the product. This item sells for $199 in local stores, so this was an unblieveable savings for me.
Ordered two of these and they came in perfect condition - no chips or markings. The "hole" on the side is actually a chrome stopper. The vessels are larger than I expected since they are called "mini" but not huge. Haven't installed them yet but it looks pretty easy. The specs given on the webpage were perfect too! We tiled using these specs and when the sinks came - they fit perfectly over the holes.