This Fontaine residential spring kitchen faucet is ideal to update your kitchen with a gourmet look. This faucet spout features a dual function spray nozzle and has drip-free ceramic disc cartridges.
The faucet arrived and looked great, my plumber had no issues installing it and it looked fabulous once it was in place. The problem is that it was leaking like crazy from the arch! It was literally showering the sink from the metal tubing in the arch. There was no way to fix it and it's obviously a manufacturers defect but it put us in a bind because we already had it installed and the plumber on hand. Had to run to home depot for a quick replacement! It's too bad too because this faucet really did look great,
How did the color on site compare with the actual product? Good
Please tell us about the quality of the product. Poor quality
How accurate was the on site description of the product? Good
We've had our faucet for a few months now and have been very happy with it. It swivels around, so we can rest a coffee pot on the counter and fill it...which is very convenient. It was MUCH less expensive than any other faucet with the same look. The only negative is that we have it installed an inch from the edge of the sink and it doesn't reach as far as we'd like. In the picture you can see the vertical bar, and it would be better even an inch or so longer. Fortunately, you can take it out of the holder to make it reach farther. You don't always have an available hand to do that, when you're holding a heavy pot. Overall, still very happy with it!
I have had this kitchen faucet for over 2 years, and I currently rent the house it is in and after I fixed the problem with the leak, it has not leaked ever since a single time. The finish is really nice and it's heavy. The spray head can be moved to the left and right to cover your 2 sink areas, but the "coil" part is comepletely stiff and will not bend or move.
I am giving 2 stars because (1) I had to fix a leak in it myself because the O-ring was never seated properly from the maufacturer (2) it doesnt have the mobility I thought it would.
Originally when it arrived, it leaked where the vertical shaft meets the larger base area and my plumber could not stop the leaking. instead of mailing it back, I took it apart, which is a little tricky but as I recall there are some tiny set screws. It turns out that I did not receive a new product, but a previously used one based on the evidence I saw when i opened it. But instead of returining it- I decided to see if I could fix it and use it. The reason it was leaking was because there had been water sitting in for some time causing some greenish crud/corrosion where the rubber o-ring is and also the o-ring was not seated properly which is why the previous owners probably returned it because it leaked for them too.
I thouroughly cleaned out the crud and re-seated the o-ring, and re-installed. It did not leak after that, and I've had no complaints from the renters of any leaks to it. However, a normal homeowner would not have spent the hours figuring out how to disassemble the whole thing and re-seat the seal. But it was easy to assemble/disassemble once i figured it out and if the o-ring ever wears out and leaks, I will know exactly how to replace it.
Another issue is the inability to move/ swivel it - you can not bend that coil part at all - it's Solid. Think of the faucet as being a solid loop at the top but instead of a solid curved shaft you see on other faucets, they use the curled metal wrap for "design" - but it will not bend just like a curved solid faucet will not bend in the "C" curve at the top which is fine since that is how all of these faucets work.
You can unhook the sprayer and move it to the left and right sinks just fine, but from the picture I assumed wrongly that the spring looking part was flexible - it is not.
Response from Overstock.com
By Review Response Team
Thank you for your review. We take quality issues seriously and appreciate all comments. These issues have been addressed with the newest models and no longer exist. You can be assured that this product works as stated. We look forward to serving you in the future.
Totally love our faucet. The cost of one of these at the big box home repair store was super expensive. I checked out some restaurant supply places on line and the price just kept going up and up. This faucet is a good value for the money. Nice size, not to big and the exact finish I was looking for.
I have purchased this faucet before and it was great but they have changed it without telling anyone. The supply tube used to be a quality flexible stainless steel now its nylon.I didn't mind paying more for the faucet because it was a quality piece, but now it isn't any better than the cheaper ones
Beware, the company is now out of business so there 5 year warranty is not valid. I have had this for 3 years, which is pretty good. Switch stopped working about a year ago and the entire sink now leaks from the head across the arch to the base. We tried to call the company just to find out what parts we needed but they have no numbers. Looked at reviews on A but they all had the exactly same problem! Cost co does not even do business with them anymore due to this issue. Its a shame as the faucet looks sturdy and great. Luckily my husband is so handy but he is busy and has been very frustrated by the time it has taken to fix this issue.
I was disappointed in the flexibility of this faucet (it barely moves) and the spray comes out insanely hard and sprays all over the place. I got this for my kitchen, but am tempted to take it out and put it in the basement since I'm never down there. I like the way the faucet looks but I would rather have something that works well than looks good.
hiow do I get replace parts for Fontaine Kitchen Faucet NF-RSPKBigRed on Nov 25, 2014Please enter a valid question.Answer This Question
Thank you for your inquiry BigRed. Unfortunately, this item is out of stock. We currently do not have inventory to check, and cannot guarantee the item will be restocked. Thank you for shopping with us.overstockcustomercare1 on Nov 25, 2014
Is it possible to purchase a replacement "head" for this faucet? Mine is wearing out after years of use.teamfic on Mar 4, 2014Please enter a valid question.Answer This Question
Hello teamfic, I'm sorry we do not have that available. I think you would need to go through the manufacturer. Have a great day! overstockcustomercare1 on Mar 20, 2014
Are you asking about the outside spirals on the faucet? That is for design only. It will not move. overstockcustomercare1 on Jan 23, 2013
Rigid. Also, the hose it does not pull out like a restaurant model, but can reach all areas of our large farmhouse sink.martilindsey on Mar 14, 2013
There is a discrepancy with this item. In the title of this item it is listed as Brushed Nickel and then in the Product Details tab it is listed as Stainless Steel, which is it?1gmab on Dec 27, 2012Please enter a valid question.Answer This Question
The coil is stainless steel, the other finishes are brushed nickel color. The sprayer is plastic in a brush nickel color.martilindsey on Mar 14, 2013
I have seen reviews where people are disappointed at how far the faucet can swivel. Are you able to provide degrees from center to where it can turn?eandm20 on Aug 19, 2012Please enter a valid question.Answer This Question
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