The faucet was leaking from the day of installation and the new valves sent twice did not stop the leak. I delayed finishing the bathroom for one month waiting for the fix which never worked. I finally purchased another faucet in order to move the project along. I found the owner, Linda, at Italia to be a poor Customer Care person. She was short, arrogant, and she said they would not send out a replacement faucet since the purchase was made through Overstock. We think there is a manufacturing defect for this tub faucet. The vanity faucets work fine. Be careful and don't buy this tub faucet!
come only with 1/2 copper ends (no standard fittings)
- How did the color on site compare with the actual product? perfect
- Please tell us about the quality of the product. good
- How accurate was the on site description of the product? very good